QRS (Quality Recording Solutions) Offer Us Top Info Covering Radio Recorders In Tallahassee, Florida

Our mission right here at Quality Recording Solutions is to help make the towns a much safer place, aid the public safety specialists and to attain all of this through individualized and friendly services. We will make it probable by providing updated, dependable, inexpensive and effective voice and data recording solutions to all the public safety and support agencies found at the Southeast.

We have a lot of experience in assisting 911 centers, police stations, fire stations, finance institutions, hospitals, government establishments and more so you can already anticipate that we have everything to give the requirements of agencies in Savannah, GA.

voice recorder

The History And Culture Of The organization

Quality Recording Solutions was first established in Roswell, Georgia in the year 2000. The company has maintained all its core values and provided work balance for all its employees.

This is the main reason why the corporation has been flouring for all these years. We know the nurturing a satisfied and happy team of specialists can bring better quality service and customer relations. We've got over 4 decades of experience in this industry and our team members are beloved and trusted leaders in the public safety community in the Southeast. The responders, telecommunicators and officials know us.

The value of the corporation will actually begin on the culture and personal relationships with the customers. We can definitely provide unparalleled technical and customized customer service while we are offering what we do. We've got always kept our growth targeted and deliberate and we're always concentrating on quality above all else.

We have been giving a great product line in the Eventide Recording Equipment. We are giving solutions for your analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration. QRS also supports legacy Eventide products including Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We might also provide support and parts for a minimum of 7 years for all our products.

You can always check our website to understand more about us and our products and services. We can also enjoy giving back to the folks that we serve by working with and sponsoring conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by praising the dispatchers through giveaways and contributions to festivities at customer websites.

Service Area

We are serving different organizations in the states of Alabama and Georgia and we will expand to Tennessee, Florida and Mississippi. We are very eager to share and provide our quality services and products with the rest of the Southeast.

The Key Members of The Team

John LoSchiavo

John is the Founder and the President of Quality Recording Solutions and he has more than 35 years of combined experiences in sales, leadership and industry. Before he decided to establish QRS, John actually work as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.

He is also a member of NENA and APCO and also became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is an avid fan of golf. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.

Due to the interests, talents and experiences that he had, he became an incredible leader and he was able to bring lots of things on the table that may encourage the team. His favorite piece of advice is: take care of your consumers or somebody else will.

Alex Spencer

Alex is actually the Regional Vice President of Quality Recording Solutions and he handles every customer experience from the initial planning and he also makes surveys to installation and training. He is very dedicated to what he is doing and he offer the requirements of the customers and also the one who deals with our team to ensure that everything can be implemented correctly.

He is now serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even so, in spite of all the experience that he has, Alex thinks that being a student is better as you would discover more about the needs and wants of people.

Mark Maier

Mark is known as a fearless Service Manager and the backbone of the business. He was a multi-tasker and he always guarantees that our technology is always running propelrty and updated.

When it comes to the installation and servicing phone, voicemail and automatic call distribution systems, he already has 15 years of experience. He also served in the communications unit of the Air Force National Guard. He is dependable and he is recognized to inspire others through his work since he sees that a playback of a call can help somebody else.

The merchandise:


Do you would like to look for an easy to use recording solution that is both reliable and secure? You don't need to go anywhere else since the Eventide recording samples is what you need.

These recorders are really simple to use over the assistance of MediaWorks software that you can access on the internet or a desktop application, which may make the telephone and radio logger more accessible.

MediaWorks also supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, assurance call and evaluating, data graphing and reporting and many more. Eventide is improving continuously frequently to be sure that they could meet the demands of the customers. If you want to understand more about MediaWorks, you can always read it on the MediaWorks tab to find out more of its features. If you would like to have a live demo of the product, you can call us today.

The Latest Hardware Offerings Of Eventide

The NexLog recorders can support a standards-compliant NG911 event logging web service that could enable other NG911 subsystems to deposit and also retrieve data like call routing logs and geo-location. This service will be able to allow other NG911 subsystems to obtain an incident's recorded media through RTSP.


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is actually the software that may permit you to connect to your NexLog Recorder. You could access it through the web browser in the secure network of the agency or over the desktop application that was downloaded in the computers.

MediaWorks' Capability

Eventide MediaWorks may help you search, replay, export, burn off to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus Software can enable you to make a quick call replay and browse and this will include spoken time and date announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.

MediaWorks Plus software can be an incredible help to organize groups of linked calls on the saved incidents because every incident will be managed through a dedicated tab along with its graphical timeline view. This can be a good way to deal with multiple incidents in one screen.

When the additional calls are located, they will be copied in an existing incident and allow you to develop a complete set of relevant media or calls. If you'd like to have an easier time, the incidents can be saved remotely on the source Call logger.

Here are the features that you must know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.




At Quality Recording Solutions, we are committed to the merchandise that we're delivering and also the personal experience as buyers. Your satisfaction is always important to us and we will do everything to make certain that you will be pleased and your units can be installed properly. We also have skilled field engineers that is very proud of their speedy service and product installation in Tuscaloosa, AL.

The service department will invariably be prepared to take care of the system along with the professional knowledge of our team. By the installation of the new wiring and repairing existing installations, our team can team up with you to make certain that you are going to have an expert system.


Quality Recording Solutions will offer multiples of service agreements in Knoxville, TN to suit the needs of your agency.

Our common offers fall into one of the 3 groups mentioned below, but we can create custom maintenance plans that could fit your needs.


The Normal service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. During these hours or days, all the parts and the labor could be included. You could even anticipate software updates and 24/7 remote monitoring. Any request outside of business hours can be subjected to a service charge.


This type of service agreement covers remote support and provides access to the help desk. There can also be software updates included and remote monitoring. Through this plan, a service charge will also be incurred for on-site service and the buyers would pay money for the parts.


As for the premium service agreement, it's the full extension of the first-year warranty. This will cover all service and full access to our help desk 24 hours a day and 7 days every week. Software updates and also 24/7 monitoring can be included. You do not have to worry about anything because everything is covered.


Quality Recording Solutions can offer the best complimentary web training in the warranty period to be sure that the team will surely have the knowledge to use the software. We want you to enjoy the use of our products so we're going to ensure that you will be confident to use these tools. We can offer on-site training at the time of installation and offer web-training through the 1st year warranty and while it is under service contract.

On the sessions, you and the whole team could be guided in the procedure and learn about the features of the software. Our goal is for you to make use of the product feeling at ease and you fully know the features of the product.

Service For Legacy Products

These are the discontinued or legacy products that we support:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions will invariably continue to provide the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this to maintain the performance of the voice recorder as technology ages. We may even provide you reconditioned systems that were refurbished to the main performance specifications. You may call us to understand more about this.