Eventide Recorders

Eventide NexLog Communications Recorders and software are designed to meet the specialized needs of public safety and other critical communication users.

Eventide NexLog 840

Eventide NexLog 840

Standard Features

  • 1TB RAID1 Storage- Expandable to 12TB RAID5
  • Optional Hot Swappable RAID Configurations
  • Embedded Linux O/S
  • DVD-RAM Drive- Optional Second DVD-RAM, 500GB removable HDD, Blu-ray
  • Up to 240 Hardwired Channels + VoIP Channels
  • Supports- Analog, Digital, T1/E1/PRI, VoIP, and RoIP
  • Simultaneous system accesses via Network PC’s
  • Mark and annotate calls
  • Adjust settings on per channel basis
  • Dual Hot Swap Power Supplies
  • 4U- Ready to be rack mounted
  • Fault Tolerant Redundant Components
  • Redaction capabilities

Remote Clients

  • MediaWorks
  • MediaAgent
  • NexLog Config Manager

Eventide offers easy to use and feature rich remote clients for use with the NexLog 840. The new versions of remote clients are available as a web based client as well as an application based client. The new MediaWorks has an evaluation tab for scoring and grading call performance. The remote clients give the end user the ability to search and playback, create CD's, live monitor, instantly recall calls, perform maintenance, and much more. All these features and functions can be accomplished on a network attached PC in the comfort of your office. The NexLog supports a standards-compliant NG911 event logging web service that allows other NG911 subsystems to deposit and retrieve data such as call routing logs and geo-location. This web service also permits other NG911 sun systems to receive  an incident's recorded media via RTSP.

Eventide NexLog 740

Eventide NexLog 740

Standard Features

  • 1TB RAID1 Storage- Expandable to 12TB RAID5
  • Optional Hot Swappable RAID Configurations
  • Embedded Linux O/S
  • DVD-RAM Drive- Optional Second DVD-RAM, 500GB removable HDD, Blu-ray
  • Up to 96 Hardwired Channels +  96 VoIP Channels
  • Supports- Analog, Digital, T1/E1/PRI, VoIP, and RoIP
  • Simultaneous system accesses via Network PC’s
  • Mark and annotate calls
  • Adjust settings on per channel basis
  • Dual Hot Swap Power Supplies
  • 3U- Ready to be rack mounted
  • Fault Tolerant Redundant Components
  • Redaction capabilities

Remote Clients

  • MediaWorks
  • MediaAgent
  • NexLog Config Manager

Eventide offers easy to use and feature rich remote clients for use with the NexLog 740. The new versions of remote clients are available as a web based client as well as an application based client. The new MediaWorks has an evaluation tab for scoring and grading call performance. The remote clients give the end user the ability to search and playback, create CD's, live monitor, instantly recall calls, perform maintenance, and much more. All these features and functions can be accomplished on a network attached PC in the comfort of your office. The NexLog supports a standards-compliant NG911 event logging web service that allows other NG911 subsystems to deposit and retrieve data such as call routing logs and geo-location. This web service also permits other NG911 sun systems to receive  an incident's recorded media via RTSP.

ASC

ASC is a worldwide leading software provider of omni-channel recording, quality management and analytics that addresses all enterprises with recording needs, especially contact centers and financial institutions.

ASC Software

ASC records, analyzes and evaluates interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.

ASC offers its entire portfolio either as on-premise or as a service provider with a cloud solution. We believe in cloud, and thus offer a truly multi-tenant, highly scalable family of products and services – giving our customers full flexibility, allowing them to invest as they grow, always leveraging our latest technology.

Their portfolio of products includes:

  • Neo- omni-channel recording within a single system. Landline, mobile phone, video, PC screen or chat – everything can be recorded simultaneously. Replaying all those different channels in a coherent manner enables you to reconstruct the complete audit trail of a single transaction and clearly indicates what has been said or written at any point in time over any communication channel.
  • POWERplay- a client-based and a web-based replay application
  • INSPIRATIONneo- a management tool designed to help contact center operators gain systematic insight into service quality and performance. It does so by analyzing interactions among agents and customers.
  • eLearning and Coaching
  • Speech Analytics
  • Work Force Optimization
  • PCI DSS Compliant Recording Solutions
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