QRS (Quality Recording Solutions) Provide Excellent Advice About Voice Loggers In Montgomery, Alabama

The main mission of Quality Recording Solutions is to make the neighborhoods a more secure place to be, provide support to public safety professionals and also to accomplish these over the best services. We could make this probable by giving updated, inexpensive, efficient and trustworthy voice and data recordings to public safety and support companies in the Southeast.

We already have a lot of experience in servicing police stations, finance institutions, fire stations, 911 centers, government establishments, hospitals and more so you may anticipate that we've got everything that you must provide the demands of companies in Johnson City, TN.

voice logger

The History And Culture Of The organization

Quality Recording Solutions was first established in Roswell, Georgia in the year 2000. The corporation has maintained all its core values and provided work balance for all its employees.

This is the reason why the business has long been flourishing over the years. We know that looking after a happy and satisfied team of experts may result in better quality service and customer relations. We've got more than Forty years of experience in this industry and our team members are certainly beloved and trusted leaders in the public safety community in the Southeast. The telecommunicators, officials and responders know many things about us.

The value of the business starts on the culture and personal relationships with the clients. We will offer unparalleled technical and individualized customer service while we do what we do well. We are going to always keep our growth concentrated and intentional and we're going to also focus on quality.

We have been providing a stellar product line in the Eventide Recording Equipment. We are supplying solutions for your analog, digital, T1, PRI, ISDN, VoIP, RoIP and several specialized integration. QRS also supports legacy Eventide products including Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We might also offer support and parts for no less than 7 years for all our products.

You'll be able to confirm our website to know more about us and our products and services. We could also enjoy giving back to the people that we serve by working with and supporting conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by praising the dispatchers through special gifts and contributions to festivities at customer sites.

Service Location

We're presently giving services to several companies situated in Georgia and Alabama and we are consistently expanding towards Florida, Tennessee and Mississippi. We're unquestionably excited to provide great quality products and services to the Southeast.

The Key Members of The Team

John LoSchiavo

John is the President and Founder of Quality Recording Solutions and he actually has more than 35 years of combined experience in sales, leadership and industry. Before he decided to establish QRS, John became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis. He is also referred to as a member of APCO and NENA and he became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a lover of gold and he plays it well. He obtained a golf scholarship at Augusta State University and he also won the Augusta City Amateur Championship in 1983.

With all the talents, experiences and interests that John has, he is a great leader indeed. He brought a lot of things on the table that might encourage his team members.

His favorite assistance is: take care of your buyers or someone else will!

Alex Spencer

Alex is the Regional Vice President of Quality Recording Solutions and he is also the one that handles every customer experience from the initial planning and also produces surveys to installation and training. He is very devoted to what he is doing and he offer the requirements of the buyers and also the one who deals with our team to ensure that everything will be implemented correctly.

He is now serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this market, Alex always believes that it is better to be a student all the time as he can effortlessly know and offer the demands of the customers.

Mark Maier

Mark is undoubtedly our fearless Service Manager and he is the patient backbone of the corporation.

He is an impressive multi-tasker and he always keeps our technology updated and be sure that they're running efficiently. Mark brings more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He even served 6 years in the communications unit of the Air Force National Guard.

He is trustworthy and he is always inspired in his work since he recognizes that he may help other individuals.

The Products:


Do you wish to look for an simple to use recording solution that's both reputable and secure? You do not have to go elsewhere because the Eventide recordings is what you need.

These recorders are simple to use with the aid of MediaWorks software and you could also access this on the internet or through a desktop application, which will make the Eventide recorder more accessible.

MediaWorks also supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, assurance call and evaluating, data graphing and reporting and many more. Eventide is improving consistently frequently to be sure that they can meet the demands of the clients. If you want to know more about MediaWorks, you can always read it on the MediaWorks tab to find out more of its features. If you'd like to have a live demo of the product, you could call us at this time.

The Latest Hardware Offerings Of Eventide

NexLog recorders will help support a standards-compliant NG911 event logging web service which will definitely enable other NG911 subsystems to deposit and get data like geo-location and call routing logs. This type of service might also permit other NG911 subsystems to receive an incident's recorded media through RTSP.


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is actually the software that could hook you up to your NexLog Recorder. You could access this using your web browser within the secure network of the agency or through the desktop application that was downloaded in your computers.

What is the capability of MediaWorks?

Eventide MediaWorks enables you to search, replay, export, burn off to CD/DVD/Blu-ray, reconstruct incidents and more.

MediaWorks PLUS software would allow you to make quick call browsing and replay, and it'll include an advanced two-dimensional graphical timeline view, spoken date and time announcements, simultaneous multi-channel replay, instant recall mode, advanced incident recording management features and more.

MediaWorks PLUS software may also allow you to organize groups of associated calls into saved incidents. Every incident will actually be available for management on a focused tab together with a graphical timeline view. This will enable you to manage multiple incidents in one screen.

Once additional calls are located, they'll be copied through an existing incident and allow you to build-up a complete set of related media or calls. To guarantee that it will be easier in the future, incidents can be saved remotely on the source Call logger.

The key features would include the following:

- Geo-Location and Geo-Fencing Capabilities-

- Graphical TimeLine View

- Flexible Export & Email, Screen Replay

- Multiple-Channel Live Monitoring

- Waveform Displays, Voice Annotation

- Evaluate Calls with Quality Factor

- Call Notes

- Desktop and Mobile Access

- Powerful Search Tools

- Incident Recording Management Instant Recall

- Text Message Replay

- Secure User Access to Recordings

- Audio Redaction

- Talking Time and date and Text Annotation




Right here at Quality Recording Solutions, we always commit to the products that we deliver and the personal experience as consumers. We always consider your satisfaction above all else and we will do everything to make sure that you are going to be pleased and your units will be effectively installed. We also have the best engineers that take pride in their fantastic service and product installation in Vicksburg, MS.

We also have service departments which are ready to deal with your system together with the professional expertise of your team. By installing the new wiring and repairing the existing installation, we are going to combine our efforts to ensure that you may have a specialist system.


Quality Recording Solutions can definitely offer multiples of service agreements in Knoxville, TN to suit the needs of your agency.

Our common offers fall into one of the 3 groups mentioned below, but we can create custom maintenance plans that may fit your needs.


The Normal service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. During these hours or days, all the parts and the labor can be included. Also, you can expect software improvements and 24/7 remote monitoring. A service charge might be incurred for any service that's asked for outside of business hours.


This type of service agreement can cover remote support and provide access to the help desk. There may also be software updates included together with remote monitoring. Through this plan, a service charge may also be incurred for on-site service and the customer could be paying for the parts.


For the premium service agreement, it's like an extension of the first-year warranty. This may cover all service and full access to our help desk 24 hours a day and 7 days per week. Software updates and also 24/7 monitoring will be included. Everything is covered so you won't need to think about anything else.


Quality Recording Solutions can be able to provide complimentary web training during the warranty period to be sure that your team may have the knowledge to make use of the software. We always want you to enjoy this experience with the items so we are going to do everything to make certain that you're confident in using the tools. We are going to make sure that we will offer you with on-site training at time of installation and also provide web-training through the first-year warranty and While it's under service contract.

Over the sessions, you and your team may be guided step by step over the features of the software. Our goal is to help you learn everything that you have to discover more about the features of the product that you availed.

Service For Legacy Products

Here are the discontinued/legacy products that our service center supports:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions will continue to give the service needed for discontinued/legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We can provide you with service contracts so you may maintain the performance of your radio recorder as technology ages.

We may even provide reconditioned systems that are actually refurbished to the original performance specifications. You will be able to contact us to find out more info on the service.