About Us
Quality Recording Solutions is a leader in sales and service of voice and data recording equipment throughout the Southeastern United States. QRS has over 75 years experience providing solutions to public safety, 911 centers, call centers, financial institutions, hospitals, central stations, ambulance companies, government facilities and many more markets. QRS is committed to providing affordable and scalable solutions that meet the needs of all of our customers. We represent the leaders in recording technology with various lines to select from. We offer solutions from one to hundreds of channels in both hardware and software. Quality results begin with Quality Recording Solutions!
Solutions
The QRS Difference
Company: QRS has over 75 years experience providing voice & data recording solutions meeting exacting needs in the Public Safety, Call Center, and Financial Markets.
Products: QRS provides a variety of solutions ranging from single channel to thousands of channels with hardware and software suppliers. QRS represents the cutting edge leaders in Analog, Digital, VOIP, Network Solutions, and Quality Monitoring companies. We can assure you the finest products available in the market today.
Price: QRS provides the latest technology at the most affordable prices in the industry. We offer new and factory reconditioned units and solutions that meet every budget. We also offer very flexible leasing plans for every need.
Service: QRS offers many plans to maintain your solution. We offer 24 X 7, 8 to 5, as well as time and material plans to meet your individual needs. Our service agreements are also the best value in the industry, we guarantee it!
Staff: We at QRS pride ourselves as experts in our field. Our only business is voice and data recording so we will gladly share our expertise with you to determine the exact solution that best fits your needs. We are available at all times to ensure your purchasing experience is a pleasant one and one that you will be totally satisfied for years to come.
911 Centers
Anderson County 911
QRS was awarded the bid to supply the recording solutions for the 4 PSAPs in Anderson County Tennessee. The largest of the PSAPs being the Sheriff’s Office. QRS has maintained all 4 Eventide recorders since they were installed and has added some components to keep up with the changing technology in the PSAPs.
Cobb Co 911
One of the largest metro Atlanta counties, Cobb Co 911 selected QRS to replace their Nice recording system. The solution includes two fully redundant Eventide recorders at their Primary and Backup dispatch centers. They have integrations to Viper, Motorola P25 radio, PremiereOne CAD, Rapid SOS, and more. The solution also includes two dedicated screen recording servers so they can see what was happening on the CAD screen while listening to the calls and radio transmissions.
GCSU Police Department
GCSU has trusted QRS to take care of their recording needs since 2010. QRS has been there with them each step as their recording needs have changed to make sure the recording solutions stays up to date and continues to evolve and grow with the PD. Go Bobcats!
Shelby County 911
Located in Birmingham, AL, Shelby Co 911 is a state of the art 911 center. The recorder at this location does more than just record telephones and radios. The Eventide recording solution is integrated with a number of the systems in the 911 center including the Motorola P25 radio system. Pelham PD also uses an Eventide recording solution and is able to bridged into the Eventide recorder at 911 to be able to listen to radio traffic and their local phone recording with a single sign-on
Naples Police Dept
QRS installed two fully redundant Eventide DX recorders at Naples PD. The recorders are integrated with the Harris P25 radio system and VESTA 911 phone system. QRS monitors both system 24/7 to ensure they are always running at the optimum levels.
Emergency Services
We understand that our Public Safety Customers operate 24 hours a day, 7 days a week, 365 days a year and that their equipment needs to be fully operational at all times which is why our standard warranty covers you 24/7. After the warranty period is over, we offer extended maintenance solutions to keep you covered 24/7. We keep a large quantity of parts in stock and monitor your system 24/7 to make sure they are performing at the optimum level. In the event of a system failure, we have loaner systems we can dispatch to your facility and have you back up and running in a matter of hours. We take pride in our after sales support and want to ensure all our customers never miss a call or radio transmission.