Quality Recording Solutions Provide You Good Tips Covering Telephone And Radio Loggers In Tupelo, Mississippi

Our mission here in Quality Recording Solutions is to make the neighborhoods a much safer place, offer support to the public safety specialists and to achieve these over the best services possible. We may make it feasible by offering up-to-date, trusted, affordable and effective voice and data recordings to all the public safety and support companies located at the Southeast.

We have plenty of experience in assisting 911 centers, police stations, fire stations, finance institutions, hospitals, government establishments and more so you could already anticipate that we've got everything to provide the requirements of organizations in Macon, GA.

digital logging recorder

The History And Culture Of The company

Quality Recording Solutions was first established in Roswell, Georgia in the year 2000. The business has preserved all its core values and provided work balance for all its employees.

This is actually the principal reason why the company has been flouring for all these years. We all know that taking care of a happy and satisfied team of experts can lead to better quality service and customer relations. We have over 4 decades of experience in this industry and our team members are beloved and trusted leaders in the public safety community in the Southeast. Essentially, responders, officials and also telecommunicators know who we are.

The value of the company starts on the culture and personal relationships with the customers. We can unquestionably offer unparalleled technical and individualized customer service while we're offering what we do. We always kept our growth targeted and deliberate and we focus on quality more than anything else.

We've got been giving a stellar product line in the Eventide Recording Equipment. Our solutions will offer analog, digital, T1, PRI, ISDN, VoIP, RoIP and several specialized integration to existing products in communication centers. QRS is also assisting legacy Eventide products like the Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We might also provide support and parts for no less than 7 years for all our products.

You may always check our website to understand more about us and our services and products. We also enjoy giving back to the folks that we serve by working with and sponsoring conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by remembering the dispatchers through giveaways and contributions to festivities at customer websites.

Service Location

We're providing our services to several agencies situated in Alabama and Georgia and we are expanding to Florida, Tennessee and Mississippi. We're very eager to provide our wonderful quality products and services to the rest of the Southeast.

The Key Members of The Team

John LoSchiavo

John is referred to as the President and Founder of Quality Recording Solutions. He has about 35 years of experience in sales, industry and leadership. Before he decided to establish QRS, John became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis. He was a member of APCO and NENA and he took over as the president of Roswell High School Foundation and the Bradshaw Men's Golf Association. John has long been a big fan of golf and he also plays it. He obtained a golf scholarship at Augusta State University and he also won the Augusta City Amateur Championship in 1983.

With all these talents, interests and experiences, John is definitely an excellent leader and he has brought plenty of things on the table to encourage his team members.

His favorite advice is: take care of your buyers or someone else will!

Alex Spencer

Alex is the Regional Vice President of Quality Recording Solutions and he orchestrates each customer experience from the initial planning and creates surveys to installation and training.

He is very devoted to meet the requirements of the customers with the best ability that he can muster and he manages our team to make certain that everything will be implemented smoothly. Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgian NENA 1st VP and also as Georgia Emergency Communications Conference Co-Chair.

Even with his wide experience in the industry, the philosophy of Alex is to always be a student and learn to ensure that product offerings at QRS will always meet the requirements of our buyers.

Mark Maier

Mark is certainly our fearless Service Manager and he is the patient backbone of the company.

He is a terrific multi-tasker and he could also keep our technology up-to-date and make sure that everything will run appropriately. Mark actually brings more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He also served 6 years in the communications unit of the Air Force National Guard.

He is very trusted and he is always inspired in his work since he recognizes that it would help other individuals.

Our Products:


Do you wish to search for a secure, reputable and easy to use recording solution? You don't have to look anywhere else since Eventide recordings is what you need.

These recorders are extremely simple to use through the MediaWorks software and it can be accessed through the web or desktop application, which could make the telephone and radio logger more accessible.

MediaWorks actually supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, system maintenance, data graphing and reporting, assurance call evaluating and more. Eventide is also improving its software regularly to meet the requirements of the customers and we're QRS will keep your system up-to-date.

If you would like to understand more about MediaWorks, you can read it on the MediaWorks tab and find out about the features of the software. You may call us now if you really need to set up a live demo of the product and we will show how may help you.

Eventide - Latest Hardware Offerings

The NexLog recorders can be able to support a standards-compliant NG911 event logging web service which could enable other NG911 subsystems to deposit and retrieve data like call routing logs and geo-location. This will enable other NG911 subsystems to acquire a recorded media incident through RTSP.


Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is actually the software that would allow you to connect to your NexLog Recorder. You may access it through the web browser in the secure network of the agency or over the desktop application that was downloaded in the computers.

MediaWorks' Capability

Eventide MediaWorks can permit you to search, replay, export, burn off to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus software may even allow you to make a quick call replay and browse and it will include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.

MediaWorks Plus software can be a good help when organizing groups of related calls on the saved incidents since every incident will absolutely be managed through a dedicated tab along with its graphical timeline view. This will definitely be an excellent method to manage different incidents in one screen.

When the additional calls are actually located, they could be copied in an existing incident and allow you create a complete set of relevant media or calls. If you'd like this make this easier, incidents may be saved remotely on the source digital logging recorder.

Here are the features that you have to know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.




Right here at Quality Recording Solutions, we commit to the merchandise that we deliver and also the personal experience of our consumers. We always consider your satisfaction more than anything and we're going to do anything to make sure that you'll be pleased with our products.

We definitely have the best and the most skilled engineers which could provide fantastic service and product installation in Rome, GA.

We presently have service departments that are prepared to manage the system along with the professional knowledge of the team. If you are going to install new wiring and repair existing installations, we can combine our efforts with you to make sure that you could get an expert system.


Quality Recording Solutions can provide multiple service agreements in Murfreesboro, TN to help suit the demands of the agency. Our offers typically fall into 3 categories, but we could make custom maintenance plans based on your needs.


The regular service agreement would cover the service and also the full access to our help desk during business hours. It would be from 8 am to 6 pm from Monday to Friday.

During these days or hours, all of the parts and labor will be included. You can also expect software updates and 24/7 remote monitoring and the service charge will only be incurred outside of the business hours.


This type of service agreement can cover remote support and provide access to the help desk. There will be software updates and remote monitoring. For this plan, there could be a service charge for on-site service and the customer would pay money for the parts as well.


The premium service agreement is a full extension of the first-year warranty which means that it will cover all the service and full access to our help desk 24 hours a day and 7 days a week. The software updates may also be available. You will not have to worry about anything since parts and labor are included.


Quality Recording Solutions will offer the best complimentary web training in the warranty period to make sure that the team may have the knowledge to use the software. We want you to enjoy using the products that we offer so we can ensure that you will be confident in using the tools. We're going to offer you with on-site training at the time of installation and offer web-training over the first-year warranty and while it's under service contract.

On these sessions, you and your team will be guided throughout the process and learn the features of the software. Our goal is for you to use the product feeling at ease and you completely understand the features of the product.

Service For Legacy Products

Here are the discontinued/legacy products that our service center supports:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions will continue to provide the service necessary for discontinued/legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We can provide you with service contracts so you may maintain the performance of your voice recorder as technology ages.

We also provide reconditioned systems that have been refurbished to the main performance specifications. You'll be able to contact us to know more info on the service.