QRS (Quality Recording Solutions) Offer You Very Best Advice Covering Digital Logging Recorders In Jacksonville, FL

Our mission here in Quality Recording Solutions is to make the neighborhoods a safer place, offer support to the public safety specialists and to attain these over the best services feasible. We will make it probable by offering updated, trustworthy, inexpensive and efficient voice and data recordings to all the public safety and support companies found at the Southeast.

We have a lot of experience in aiding and serving 911 centers, fire stations, police stations, hospitals, financial institutions, government facilities and more so you could expect that we have the right equipment to offer the needs of any companies in Albany, GA.

telephone and radio logger

History And Culture Of The corporation

Quality Recording Solutions was launched in Roswell, Georgia in the year 2000. The organization has long been centered on its core values and its strong devotion to family values. They always see the tough work and work balance for the employees since they know that having a happy and fulfilled team of specialists can provide better service quality as well as customer relations. We have more than 4 decades of experience in this trade and we also have team members who are beloved and trusted leaders in the public safety community in the southeast. As a matter of fact, if you would ask around, responders, officials and telecommunicators know who we're.

The value of the organization is actually on the culture and personal relationships with our clientele. We can provide you the best technical and customized customer service and do what we can. We always keep our growth concentrated and intentional and we can focus on the quality of the services. We've got been supplying a terrific product line in the Eventide Recording Equipment.

Our solutions actually include the supplying of analog, digital, T1, PRI, ISDN, VoIP, RoIP and different specialized integration to current products in communication centers.

QRS is currently supporting legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We may offer support for these products for at least 7 years.

You could check your website to understand more about this. We have products and services included there.

We also give back to our community by means of aiding or working with the conference events for the local chapters of APCO and NENA. We're going to be celebrating National Public Safety Telecommunicators Week over the praising of dispatches by strategy for special gifts and contributions to festivities.

Service Area

We serve several companies in the states of Georgia and Alabama and we're going to continue to expand to Tennessee, Florida and Mississippi. We are already excited to share and offer our quality products and services with the rest of the Southeast.

The Key Members of The Team

John LoSchiavo

John is known as the President and Founding father of Quality Recording Solutions. He has about 35 years of experience in sales, industry and leadership. John actually became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis before he established QRS. He was a member of APCO and NENA and he became the president of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a lover of gold and he plays it well. He got a golf scholarship at Augusta State University and won the Augusta City Amateur Championship in 1983.

With all these talents, interests and experiences, John is certainly an excellent leader and he has brought lots of things on the table to encourage his team members.

His favorite assistance is: take care of your consumers or someone else will!

Alex Spencer

Alex is also our Regional Vice President of Quality Recording Solutions and he is the one dealing with customer experience from initial planning and he makes the surveys to installation as well as training. He is always committed in supplying the demands of consumers and he also manages our team to make certain that everything could be implemented.

Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even with his experience in the industry, Alex always believe that being a student is better to be sure that they can offer the needs of the consumers all enough time.

Mark Maier

Mark is our fearless Service Manager and he is the patient backbone of the business.

He is an impressive multi-tasker and he always keeps our technology up-to-date and make sure that they're running efficiently. Mark can bring more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He also served 6 years in the communications unit of the Air Force National Guard.

He is trusted and he is always inspired in his work as he sees that he can help other folks.

Our Products:


Do you would like to find a recording solution that is simple to use, secure and dependable? You do not have to look anywhere else since Eventide recording solutions is what you need.

These recorders are extremely simple to use over the MediaWorks software and it could be accessed through the web or desktop application, which will make the Eventide recorder more accessible.

MediaWorks can hold integrative searching and browsing, audio playback, live monitoring, system maintenance, numerous file exporting options, data graphing and reporting, assurance call evaluating and much more. Eventide enhances its software regularly to help meet the demands of the buyers and also the QRS will keep the system up-to-date.

To understand more about MediaWorks, you can always read it on the MediaWorks tab to understand the capabilities of this software. You may call us now if you really need to set up a live demo of the product and we will show how may help you.

The Latest Hardware Offerings Of Eventide

The NexLog recorders can hold a standards-compliant NG911 event logging web service that could enable other NG911 subsystems to deposit and also retrieve data like call routing logs and geo-location. This kind of service can permit other NG911 subsystems to get an incident's recorded media through RTSP.


Standard Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Standard Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is the software that will hook you up to your NexLog Recorder. You will be able to access this over the web browser in the secure network of your agency or over the desktop application that was downloaded in the computers.

The Capability of MediaWorks

Eventide MediaWorks will allow you to search, export, replay, burn off to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software may also enable you to make quick call replay and browsing and this will also include spoken time and date announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more. MediaWorks PLUS software will allow you to organize groups of associated calls when it comes to the saved incidents. Every incident could be managed through a focused tab along with its graphical timeline view. This may allow you to handle multiple incidents in just one screen. When the additional calls are located, they'd be copied in an existing incident and allow you to make a complete set of relevant calls or media.

If you would like to be sure that it's going to be easier, incidents may be saved remotely on the source 911 recorder.

The key features would include the following:

- Geo-Location and Geo-Fencing Capabilities-

- Graphical TimeLine View

- Flexible Export & Email, Screen Replay

- Multiple-Channel Live Monitoring

- Waveform Displays, Voice Annotation

- Evaluate Calls with Quality Factor

- Call Notes

- Desktop and Mobile Access

- Powerful Search Tools

- Incident Recording Management Instant Recall

- Text Message Replay

- Secure User Access to Recordings

- Audio Redaction

- Talking Date and time and Text Annotation




Right here at Quality Recording Solutions, we commit to the merchandise that we supply and also the personal experience of our customers. We consider your satisfaction above all else and we are going to do everything to make certain that you are going to be pleased and your units can be installed.

We've got skilled engineers which are very professional and they provide terrific service and product installation in Tuscaloosa, AL.

We currently have service departments that are prepared to handle the system together with the professional knowledge of the team. If you are going to install new wiring and repair existing installations, we're going to combine our efforts with you to ensure that you'll have a professional system.


Quality Recording Solutions can offer the multiple service agreements in Biloxi, MS to suit the requirements of the agency. Our offerings will commonly fall into 3 categories, but we will offer custom maintenance plans that could fit the requirements of the consumers.


The normal agreement would actually cover the service and also the full access to our help during during business hours only from 8 am to 6 pm, Monday to Friday. During these days or hours, the parts and labor are already included and you could also anticipate software improvements and 24/7 remote monitoring and the service can be charged outside of the business hours.


This service agreement will undoubtedly cover remote support and offer access to the help desk. There will also be software updates and remote monitoring. With this kind of plan, a service charge will be incurred for on-site service and the customer will pay money for the parts.


The premium service agreement is actually a full extension of the 1st year warranty, which will suggest that it will cover all the service and offer full access to the help desk 24 hours a day and 7 days each week. Software improvements will undoubtedly be available and 24/7 monitoring. You are going to not need to take into consideration the parts and labor because they are all included.


Quality Recording Solutions will be able to offer complimentary web training over the warranty period to be sure that your team will have the knowledge to make use of the software. We are going to want you to enjoy the experience with the products so we are going to do everything to ensure that you will be confident when you're using the tools. We're going to make certain that we can offer you with on-site training at time of installation and also offer web-training throughout the first-year warranty and While it's under service contract.

During these sessions, you and your team could be guided step by step over the features of the software. Our main goal is to help you go out feeling at ease because you already understand the features of the product that you availed.

Service For Legacy Products

These are the discontinued or legacy products that we support:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions will invariably continue to offer the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We do this to maintain the performance of your radio recorder as technology ages. We will even provide you reconditioned systems that were refurbished to the main performance specifications. You can call us to understand more about this.