Quality Recording Solutions Offer You Very Best Guidance About Eventide Recorders In Pensacola, FL
Our mission here at Quality Recording Solutions is to give a much safer community for all and to help support public safety specialists. We wish to do these with the aid of personalized and friendly services. All of these will be feasible through our up-to-date, trusted and inexpensive voice and data recording solutions for all the public safety and support businesses found at the Southeast.
We've got a range of experience in dealing and serving 911 centers, fire stations, police stations, government establishments, hospitals, financial institutions and more so we undoubtedly have the best equipment to deal with and provide the needs of businesses in Columbus, GA.
History And Culture Of The corporation
Quality Recording Solutions was actually founded in Roswell, Georgia in year 2000. The corporation has long been centered on its core values and its strong devotion to family values. They also consider the hard work and work balance for all their employees since they know that taking care of a happy and fulfilled team of experts can provide them with better service quality and customer relations. We have more than forty years of experience in this trade and we also have team members who are beloved and trusted leaders in the public safety community in the southeast. As a matter of fact, if you'd ask around, responders, officials and telecommunicators know who we are.
The value of the organization is on the culture and personal relationships with customers. We may offer the best individualized and technical customer service while doing what we can do. We are going to always keep our growth intentional and focused and we will concentrate on the quality of the services as well. We've got been giving a stellar product line in the Eventide Recording Equipment.
Our solutions include the giving of analog, digital, T1, PRI, ISDN, VoIP, RoIP and several specialized integration to present products in communication centers.
As of today, QRS is helping legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We may offer support for all these products for no less than 7 years.
If you would like to learn more about this, you can always check our website. Our services and products may also be found there.
We're also known to give back to the community by joining and serving conference events for the local chapters of APCO and NENA. We're going to be celebrating National Public Safety Telecommunicators Week through the remembering of dispatches by method of special gifts and contributions to festivities.
Service Area
We serve several agencies in the states of Georgia and Alabama and we are going to continue to expand to Tennessee, Florida and Mississippi. We are very excited to share and provide our quality services and products with the rest of the Southeast.
Meet The Key Members of The Team
John LoSchiavo
John is the President and Founding father of Quality Recording Solutions and he has more than 35 years of sales, industry and leadership experience. John worked as the Director of Government Sales at Eyretel Inc., Director of Sales at CSI in Memphis and also a Sales Manager for Harris/3M before he established QRS.
John is also a dynamic member of APCO and NENA. He also took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association.
Essentially, John is an avid golfer and he received a golf scholarship at Augusta State University and also won the Augusta City Amateur Championship in 1983.
With all these talents, experiences and interests, John leads the company as an example. He has bring a well-rounded team and encourages every member to bring everything that they've got including their perspectives and experiences to the table. The favorite piece of assistance that John always mentions is: take care of your clients or somebody else will!
Alex Spencer
Alex is the Regional Vice President of Quality Recording Solutions and he orchestrates each customer experience from the initial planning and creates surveys to installation and training.
He is always committed to meet the needs of every customer to the best of his ability and he deals with our team to be sure that they could implement everything effectively. Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgian NENA 1st VP and also as Georgia Emergency Communications Conference Co-Chair.
Even with this experience in the industry, the philosophy of Alex is to stay as a student and learn to be sure that the products that we offer can meet the requirements of the clients.
Mark Maier
Mark is a fearless Service Manager and he is also referred to as the backbone of the organization. He was a multi-tasker and he always makes sure that our technology is up-to-date and running correctly.
With regards to the installation and servicing phone, voicemail and automatic call distribution systems, he already has 15 years of experience. He also worked in the communications unit of the Air Force National Guard. He is reliable and he is recognized to inspire others through his work because he understands that a playback of a call can help somebody else.
The items:
Eventide
Are you trying to find an easy-to-use recording solution that is secure and dependable? You do not have to go elsewhere because the Eventide recordings is what you need.
These recorders are easy to use through the help of MediaWorks software and you could also access this on the web or through a desktop application, which will make the telephone and radio logger more accessible.
MediaWorks also supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, assurance call and evaluating, data graphing and reporting and many more. Eventide can improve consistently regularly to be sure that they're going to meet the demands of the consumers. If you would like to learn more about MediaWorks, you can always read it on the MediaWorks tab to know about its capabilities. If you would like to have a live demo of the product, you can call us today.
Eventide - Latest Hardware Offerings
The NexLog recorders could be able to support a standards-compliant NG911 event logging web service that can enable other NG911 subsystems to deposit and get data like call routing logs and geo-location. This may absolutely allow other NG911 subsystems to obtain a recorded media incident with the RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is actually the software that would allow you to connect to your NexLog Recorder. You could access it through the web browser in the secure network of the agency or through the desktop application that was downloaded in the computers.
MediaWorks' Capability
Eventide MediaWorks will enable you to search, replay, export, melt away to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus Software can allow you to make a quick call replay and browse and this may include spoken time and date announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.
MediaWorks Plus software may be a good help when organizing groups of associated calls on the saved incidents since every incident will undoubtedly be managed through a devoted tab along with its graphical timeline view. This will absolutely be an incredible method to deal with different incidents in one screen.
When the additional calls are actually located, they could be copied in an existing incident and allow you create a complete set of related media or calls. If you'd like to have an easier time, the incidents can be saved remotely on the source Call logger.
Here are the features that you must know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here are Quality Recording Solutions, we commit to the items that we deliver and also the personal experience as buyers. We consider your satisfaction above all else and we will do everything to make sure that you'll be pleased and your units could be installed.
We have the best engineers that can offer great service and product installation in Valdosta, GA.
We presently have service departments that are prepared to deal with the system along with the professional expertise of the team. If you'll install new wiring and repair existing installations, we can combine our efforts with you to make certain that you can get a professional system.
Service
Quality Recording Solutions can offer multiples of service agreements in Murfreesboro, TN to suit the demands of your agency.
Our common offers fall into one of the 3 categories mentioned below, but we can create custom maintenance plans that would fit your needs.
Normal
The Standard service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. On these days or hours, all the parts and labor could be included. Also, you can expect software updates and 24/7 remote monitoring. A service charge could be incurred for any service that is requested outside of business hours.
Telephone/Remote
This kind of service agreement can cover remote support and offer access to the help desk. There can be some software improvements included as well as remote monitoring. With this plan, a service charge could be incurred for on-site service and the buyers will pay money for the parts.
Premium
For the premium service agreement, it is like an extension of the first-year warranty. It's going to cover all the service and full access to our help desk anytime of the day and week. Software improvements and also 24/7 monitoring could be included. Everything is covered so you will not need to think about anything else.
Training
Quality Recording Solutions could be able to enable you to offer complimentary web training throughout the warranty period to make certain that the team could be knowledgeable to make use of the software. We're going to want you to enjoy the experience with the merchandise so we're going to do everything to ensure that you are going to be confident when you are using the tools. We're going to ensure that we can provide you with on-site training at time of installation and also provide web-training over the first-year warranty and While it's under service contract.
Throughout the sessions, you and the team can be guided step by step on the features of the software. Our goal is for you to go out feeling at ease that you understand the features of the product that you availed.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions will invariably continue to provide the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this to maintain the performance of the radio recorder as technology ages. We may also provide reconditioned systems that were actually refurbished to the original performance specifications. You must call us today to learn more.