Quality Recording Solutions Provide Us Best Recommends Covering Radio Recorders In Columbus, Georgia

Our principal mission right here at Quality Recording Solutions is to provide a safer community for everybody and to give support to public safety professionals. We are going to do all these through the usage of individualized and friendly services and it'll be probable with our up-to-date, reliable and inexpensive voice and data recordings for public safety and support agencies in the Southeast.

We already have lots of experience in serving 911 centers, police stations, fire stations, finance institutions, government facilities, hospitals and more so you may expect that we already have the tools to handle businesses in Johnson City, TN.

voice recorder

The History And Culture Of The company

Quality Recording Solutions was first established in Roswell, Georgia in the year 2000. The business has always maintained its core values, strong devotion to family values, tough work and also work balance for all the employees.

This is the principal explanation why the company has been flouring for all these years. We all know that looking after a happy and fulfilled team of professionals can lead to better quality service and customer relations. We have more than 4 decades of experience in this industry and our team members are surely beloved and trusted leaders in the public safety community in the Southeast. Generally, responders, officials and also telecommunicators know who we are.

The value of the business starts on the culture and personal relationships with the consumers. We may offer unparalleled technical and customized customer service while we provide what we do. We always kept our growth focused and intentional and we concentrate on quality above all else.

We have been giving a stellar product line in the Eventide Recording Equipment. We are supplying solutions for your analog, digital, T1, PRI, ISDN, VoIP, RoIP and different specialized integration. QRS also supports legacy Eventide products like Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We're going to be able to provide support and parts for longer than 7 years.

You are going to be able to check our website to know more about us and our services and products. We may also enjoy giving back to the folks that we serve by joining and supporting conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by remembering the dispatchers through special gifts and contributions to festivities at customer websites.

Service Location

We are giving services to different agencies situated in Georgia and Alabama and we're expanding towards Tennessee, Mississippi, and Florida. We're very excited to offer the best quality products and services for you.

The Key Members of The Team

John LoSchiavo

John is the Founder and the President of Quality Recording Solutions and he has more than 35 years of combined experiences in sales, leadership and industry. Before he actually launched QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.

He is a proud member of APCO and NENA and he became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John has been large fan of golf and he also plays it. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.

Due to the interests, talents and experiences that he had, he became an incredible leader and he was able to bring many things on the table that can encourage the team. His favorite piece of advice is: take care of your clients or somebody else will.

Alex Spencer

Alex is also our Regional Vice President of Quality Recording Solutions and he is the one dealing with customer experience from initial planning and he makes the surveys to installation as well as training. He is committed to provide the demands of our consumers and he is also the one that manages our team to ensure that everything can be implemented.

Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even with his wide experience in this field, Alex still believes that he is a student as he wants to offer the best for the buyers.

Mark Maier

Mark is actually our fearless Service Manager and he is the backbone of the business. He is a multi-tasker and he always guarantees that our technology can be up to date and efficiently running. Mark has more than 15 years of experience when it comes to the installation and servicing phone, voicemail and automatic call distribution systems. He served 6 years in the communication unit of the Air Force National Guard.

He is very trusted and he is inspired in his work as he knows that the playback of a call can help somebody else.

Our Products:


Are you looking for an easy-to-use recording solution that is both secure and reliable? You do not have to look elsewhere since the Eventide recording solution is what you are looking for!

These recorders are extremely simple to use over the MediaWorks software and it can be accessed over the web or desktop application, which may make the Eventide recorder more accessible.

MediaWorks can hold integrative searching and browsing, audio playback, live monitoring, system maintenance, numerous file exporting options, data graphing and reporting, assurance call evaluating and much more. Eventide also improves its software frequently to help meet the demands of the consumers and at QRS keep the system updated.

To learn more about MediaWorks, you could read it on the MediaWorks tab to find out about the capabilities of this software. You may call us these days if you want to set up a live demo of the product and we are going to show you what it can do.

The Latest Hardware Offerings Of Eventide

The NexLog recorders can support a standards-compliant NG911 event logging web service which will enable other NG911 subsystems to deposit and also get data like call routing logs and geo-location. This type of service can permit other NG911 subsystems to acquire an incident's recorded media through RTSP.


Standard Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Standard Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is the software needed to connect to the NexLog Recorder. You could access this through your web browser and in your secure network or also through your desktop application that was downloaded in the computer.

What is the capability of MediaWorks?

Eventide MediaWorks will enable you to search, replay, export, burn off to CD/DVD/Blu-ray, reconstruct incidents and more.

MediaWorks PLUS software can enable you to make call browsing and replay rapidly and this can include an install recall mode, advanced incident recording management features, two-dimensional graphical timeline view, spoken date and time announcements, simultaneous multi-channel replay and many more.

MediaWorks PLUS software permits you to organize groups of linked calls into saved incidents. Every incident can then be managed on a dedicated tab together with its very own graphical timeline view. This will allow you to manage multiple incidents in one screen.

If the additional calls are already located, they're going to be copied right away through an existing incident and allow you to build-up a complete set of relevant media or calls. To make sure that it will be easier, incidents can always be remotely saved on the source Call logger.

The key features include: Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Flexible Export & Email, Screen Replay, Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.




At Quality Recording Solutions, we always commit to the items that we're delivering and the personal experience of buyers. We always consider your satisfaction more than anything and we will do anything to make sure that you would be pleased with our products.

We have skilled engineers that are very professional and they provide wonderful service and product installation in Valdosta, GA.

We currently have service departments which are prepared to handle the system along with the professional expertise of the team. If you will install new wiring and repair the existing installations, we can combine our efforts with you to make sure that you can have a specialist system.


Quality Recording Solutions can undoubtedly provide multiples of service agreements in Jackson, MS to suit the requirements of your agency.

Our common offers are actually divided into 3 classes that is mentioned below, but we're going to be able to create custom maintenance plans which will fit your needs.


Regular service agreement covers all the service and full access to our help desk as long as it is business hours from 8 am to 6pm from Monday to Friday. During these days or hours, all of the parts and labor will be included. You need to also anticipate software updates and 24/7 remote monitoring. Any request outside of business hours will be subjected to a service charge.


This type of service agreement covers remote support and provides access to the help desk. There will also be software updates included along with remote monitoring. With this plan, a service charge could be incurred for on-site service and the customers will pay money for the parts.


For the premium service agreement, it's like an extension of the first-year warranty. This will cover all service and full access to our help desk 24 hours a day and 7 days every week. Software updates and also 24/7 monitoring could be included. You won't need to worry about anything since all the parts and labor is covered.


Quality Recording Solutions will be able to give web training through the warranty period to ensure that you and your team would know how to use your software.

We will always want you to enjoy the experience with the products that we are offering so we will do what we can to make sure that you could be confident in using these tools and make it an asset for your agency.

To do this, we might make sure that we're going to provide you with on-site training at time of installation and we offer web-training over the first-year warranty and while under service contract.

On these sessions, you and your team can be lead step by step over the features of the software. Our principal goal is for you to walk away from your training feeling at ease, having a strong understand of the features and fluent in the basic functions of MediaWorks and the Eventide recording solution.

Service For Legacy Products

These are the discontinued or legacy products that we support:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions will invariably offer services require for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We are doing this to maintain the performance of voice loggers as technology ages. You may call us to learn more about this.