Quality Recording Solutions Offer You Professional Recommends Covering 911 Recorders In Chattanooga, TN

Our mission right here at Quality Recording Solutions is to offer a much safer community for all and to help support public safety professionals. We want to do these with the help of individualized and friendly services. All of these can be feasible through our updated, trusted and inexpensive voice and data recording samples for all the public safety and support agencies located at the Southeast.

We have a wide range of experience in aiding and serving 911 centers, police stations, fire stations, financial institutions, government establishments, hospitals and more so we have the best equipment to manage and offer the requirements of organizations in Johnson City, TN.

voice recorder

The History And Culture Of The business

Quality Recording Solutions was actually founded in 2000 and it has developed in Roswell, Georgia. The organization has preserved all its core values and provided work balance for all its employees.

This is the main reason why the company has been flouring for all these years. We know the taking care of a fulfilled and happy team of experts can bring higher quality service and customer relations. We have more than 4 decades of experience in this industry and our team members are certainly beloved and trusted leaders in the public safety community in the Southeast. The telecommunicators, officials and responders know a lot of things about us.

The value of the organization would actually begin on the culture and personal relationships with the clientele. We can surely provide unparalleled technical and personalized customer service while we're giving what we do. We are going to always keep our growth targeted and intentional and we are going to also concentrate on quality.

We've got been supplying a stellar product line in the Eventide Recording Equipment. We offer solutions for analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to the current products in the communication centers. QRS also supports legacy Eventide products for example Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We may also provide support and parts for longer than 7 years.

You can always check our website to understand more about us and our services and products. We also enjoy giving back to the individuals that we serve by working with and supporting conference events for the local chapters of APCO and NENA. We celebrate National Public Safety Telecommunicators Week by honoring the dispatches with the help of special gifts and contributions to customer websites and festivities.

Service Location

We're supplying services to different organizations situated in Georgia and Alabama and we are expanding towards Florida, Tennessee and Mississippi. We are very eager to offer our terrific quality services and products to the rest of the Southeast.

Meet The Key Members of The Team

John LoSchiavo

John is actually the President and the Founding father of Quality Recording Solutions. He has over 35 years of experience in industry, sales and leadership. Before he established QRS, he worked as the Director of Government Sales at Eyretel Inc., Director of Sales at CSI in Memphis and also a Sales Manager for Harris/3M.

John is also a dynamic member of APCO and NENA. He also took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association.

John is a fan of gold and he received a golf scholarship at Augusta State University and also won the Augusta City Amateur Championship in 1983.

With these selection of talents, interests and experiences, John absolutely leads the company in an exceptional manner and he has bring in a well-rounded team and encourages every member to bring their unique perspectives and experiences to the table. The favorite piece of assistance that John always mentions is: take care of your buyers or someone else will!

Alex Spencer

Alex is the Regional Vice President of Quality Recording Solutions and he is also the one that handles every customer experience from the initial planning and also makes surveys to installation and training. He is very dedicated to what he is doing and he provide the requirements of the customers and also the one who handles our team to be sure that everything could be implemented properly.

Alex is presently serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this industry, Alex always believes that being a student is much better to make sure that they could offer the needs of the customers at all times.

Mark Maier

Mark is actually our fearless Service Manager and he is the backbone of the organization. He is a multi-tasker and he always guarantees that our technology can be updated and effectively running. Mark has about 15 years of experiences in the installation and servicing phone, voicemail and automatic call distribution systems. He also stayed in the communication unit of the Air Force National Guard for 6 years.

He is extremely dependable and he is always inspired in his work since he sees that the a playback of a call can undoubtedly help someone else.

The items:


Are you attempting to find an easy-to-use recording solution that is secure and reputable? You do not have to go elsewhere as the Eventide recording samples is what you need.

These recorders are easy to use with the aid of MediaWorks software and you may also access this on the net or through a desktop application, which will make the Eventide recorder more accessible.

MediaWorks could be able to support audio playback, data graphic and reporting, numerous file exporting options, integrative searching and browsing, assurance call and evaluating and live monitoring. Eventide is improving consistently regularly to make certain that they can meet the demands of the buyers. If you'd like to learn more about MediaWorks, you can read this on the MediaWorks tab to understand its features. If you'd like to have a live demo of the product, you can call us right now.

The Latest Hardware Offerings Of Eventide

NexLog recorders can help support a standards-compliant NG911 event logging web service which will definitely enable other NG911 subsystems to deposit and retrieve data like geo-location and call routing logs. This type of service might also permit other NG911 subsystems to acquire an incident's recorded media through RTSP.


Standard Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Standard Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is actually the software that might enable you to connect to your NexLog Recorder. You can always access this with the web browser in your secure network or over the desktop application that you actually downloaded.

MediaWorks' Capability

Eventide MediaWorks can permit you to search, replay, export, burn to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software will be able to allow you to make a quick call and browse and it would include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.

MediaWorks Plus software could also enable you to organize groups of associated calls on the saved incidents since every incident will unquestionably be managed through a devoted tab together with its graphical timeline view. This will allow you to handle multiple incidents in one screen.

Once the additional calls are located, they will be copied in an existing incident and allow you to build a complete set of relevant media or calls. If you'd like to make this easier, incidents can invariably be saved remotely on the source Call logger.

Here are the features that you should know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.




At Quality Recording Solutions, we're committed to the merchandise that we're delivering and also the personal experience as buyers. Your satisfaction is always essential to us and we are going to do everything to ensure that you will be pleased and your units will be installed effectively. We've got skilled field engineers that takes pride in their speedy service and product installation in Athens, GA.

The service department will unquestionably be prepared to take care of the system along with the professional knowledge that our team has to provide. By the installation of the new wiring and repairing existing installations, our team can team up with you to make sure that you'll have an expert system.


Quality recording solutions will offer multiple service agreements in Knoxville, TN to help suit the demands of the agency. Our offerings generally fall into 3 different categories, but we're going to be able to create a custom maintenance plan that would fit your needs.


The regular service agreement will cover the service and full access to our help desk during business hours from 8 am to 6 pm, Monday to Friday.

During these hours or days, the parts and labor will be included. You could anticipate software improvements and also 24/7 monitoring and the service charge will just be incurred if you'll avail this outside of business hours.


This kind of service agreement covers remote support and offers access to the help desk as well. There can be some software updates and remote monitoring. For this plan, there will be a service charge for on-site service and the customer would pay money for the parts as well.


The premium service agreement is a full extension of the first-year warranty which implies that it will cover all the service and full access to our help desk 24 hours a day and 7 days every week. The software improvements will also be available. You will not have to worry about anything since parts and labor are included.


Quality Recording Solutions could be able to give complimentary web training throughout the warranty period to ensure that your team could have the knowledge to make use of the software. We want you to have fun and enjoy the experience with the items so we are going to ensure that you are confident in using the tools. We're going to also be sure that we can offer on-site training at enough time of installation and offer web-training on the first-year warranty and while it's under service contract.

Throughout the sessions, you and your team can be guided step by step over the features of the software. Our goal is to help you learn everything that you have to find out about the features of the product that you availed.

Service For Legacy Products

Here are the discontinued/legacy products that our service center supports:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions would continue to provide the services required for discontinued/legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We can provide you with service contracts so you could maintain the performance of your voice logger as technology ages.

We will even offer reconditioned systems which are actually refurbished to the main performance specifications. You are going to be able to contact us to understand more info on the service.