QRS (Quality Recording Solutions) Give Us Very Best Advice On 911 Recorders In Columbus, GA
Our primary mission at Quality Recording Solutions is to give a much safer community for everyone and to also support public safety experts. We want to do all these with the usage of personalized and friendly services and all of it's going to be possible with our up-to-date, inexpensive and dependable voice and data recording samples meant for public safety and support organizations situated in the Southeast.
We're giving our wide range of experience with regards to serving 911 centers, police stations, fire stations, financial institutions, government establishments, hospitals and more so you can anticipate that we've got everything that the organizations in Cookeville, TN.
History And Culture Of The corporation
Quality Recording Solutions was founded in 2000 in Roswell, Georgia. The company is always focused on its core values and its devotion to family values. They also consider the tough work and work balance for all their employees because they realize that taking care of a happy and satisfied team of experts will offer them with better service quality and customer relations. We've got more than 40 years of experience in this trade and we also have team members who are beloved and trusted leaders in the public safety community in the southeast. If you're going to ask around , responders, officials and telecommunicators know who we are.
The value of the business is on the culture and personal relationships with customers. We can offer the best technical and customized customer service and do what we do best. We are going to always keep our growth intentional and concentrated and we will concentrate on the quality of the services as well. We have been offering the best product line in the Eventide Recording Equipment.
Our solutions are giving analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to existing products in communication centers.
As of today, QRS is assisting legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We will offer support for these products for a minimum of 7 years.
If you would like to learn more about this, you can always check our website. Our services and products might also be found there.
We also give back to our community by means of supporting or joining the conference events for the local chapters of APCO and NENA. We're going to celebrate National Public Safety Telecommunicators Week by praising the dispatches by method of contributions and giveaways.
Service Area
We serve different companies in the states of Georgia and Alabama and we're going to continue to expand to Tennessee, Florida and Mississippi. We are already excited to share and provide our quality services and products with the rest of the Southeast.
The Key Members of The Team
John LoSchiavo
John is referred to as the founder and President of Quality Recording Solutions. He already has 35 years of experience in industry, leadership and sales. Before he launched QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.
He is also a member of APCO and NENA and he took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John has been large fan of golf and he also plays it. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.
Due to the interests, talents and experiences that he had, he became an excellent leader and he was able to bring many things on the table which could encourage the team. His favorite piece of assistance is: take care of your consumers or somebody else will.
Alex Spencer
Alex is presently the Regional Vice President of Quality Recording Solutions and he was recognized to handle customer experience from the initial planning and also produces surveys to installation and training. He is very devoted to what he is doing and he offer the requirements of the clients and also the one who deals with our team to make sure that everything can be implemented properly.
Alex is currently serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this market, Alex always believes that it is better to be a student all enough time because he can easily know and offer the demands of the clients.
Mark Maier
Mark has always been known as a fearless Service Manager and the backbone of the business. He was a multi-tasker and he always makes sure that our technology is updated and running effectively.
With regards to the installation and servicing phone, voicemail and automatic call distribution systems, he already has 15 years of experience. He also worked in the communications unit of the Air Force National Guard. He is trusted and he is recognized to inspire others through his work because he sees that a playback of a call may help somebody else.
The items:
Eventide
Are you looking for an easy to use recording solution that is secure and reputable? You do not need to go anywhere else since the Eventide recordings is what you need.
These recorders are simple to use with the help of MediaWorks software and you may also access this on the net or through a desktop application, which will make the telephone and radio logger more accessible.
MediaWorks will be able to support audio playback, data graphic and reporting, numerous file exporting options, integrative searching and browsing, assurance call and evaluating and live monitoring. Eventide can improve continuously frequently to ensure that they'll meet the demands of the buyers. If you want to understand more about MediaWorks, you can always read it on the MediaWorks tab to learn more of its features. You may also talk to us if you want to have a live demo of the product.
The Latest Hardware Offerings Of Eventide
The NexLog recorders can hold a standards-compliant NG911 event logging web service which will enable other NG911 subsystems to deposit and also get data like call routing logs and geo-location. This kind of service might also permit other NG911 subsystems to get an incident's recorded media through RTSP.
NEXLOG 840
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 740
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is the software that will connect you to your NexLog Recorder. You are going to be able access this over the web browsers in your secure network or through a desktop application that you downloaded to your computers.
The Capability of MediaWorks
Eventide MediaWorks can allow you to search, export, replay, melt away to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software can also enable you to make quick call replay and browsing and this may also include spoken time and date announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more. MediaWorks PLUS software will enable you to organize groups of associated calls on the saved incidents. All incidents may be managed with a focused tab along with a graphical timeline view. This may allow you to handle multiple incidents in only one screen. Once the additional calls are located, they'll be copied in an existing incident and allow you to create a complete set of relevant calls or media.
If you'd like to ensure that it'll be easier, incidents could be saved remotely on the source 911 recorder.
The key features could include the following:
- Geo-Location and Geo-Fencing Capabilities-
- Graphical TimeLine View
- Flexible Export & Email, Screen Replay
- Multiple-Channel Live Monitoring
- Waveform Displays, Voice Annotation
- Evaluate Calls with Quality Factor
- Call Notes
- Desktop and Mobile Access
- Powerful Search Tools
- Incident Recording Management Instant Recall
- Text Message Replay
- Secure User Access to Recordings
- Audio Redaction
- Talking Time and date and Text Annotation
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here are Quality Recording Solutions, we commit to the products that we supply and also the personal experience as buyers. We always consider your satisfaction more than anything and we will do anything to be sure that you'd be pleased with our products.
We undoubtedly have the best and the most skilled engineers which will provide fantastic service and product installation in Waycross, GA.
We've got service departments which are already ready to manage the system together with the professional expertise of the team. If you are going to install new wiring and repair the existing installations, we can combine our efforts with you to make certain that you can have an expert system.
Service
Quality Recording Solutions can provide the multiple service agreements in Birmingham, AL to suit the requirements of the agency. Our offerings typically fall into 3 classes, but we will offer custom maintenance plans which could fit the requirements of consumers.
Standard
The normal service agreement will cover the service and full access to our help desk during business hours from 8 am to 6 pm, Monday to Friday. During these hours, the parts and labor will be included and you can expect that the software improvements and 24/7 monitoring is there. The service will simply be charged outside of business hours.
Telephone/Remote
This type of service agreement can cover remote support and also offer access to the help desk. There may also be software improvements and remote monitoring. With this plan, a service charge will only be incurred for on-site service and the customer will need to pay for the parts.
Premium
The premium service agreement is actually a full extension of the 1st year warranty, which will imply that it is going to cover all the service and provide full access to the help desk 24 hours a day and 7 days weekly. Software improvements can be available and 24/7 monitoring. You'll not need to consider the parts and labor as they are all included.
Training
Quality Recording Solution will provide you with the best web training throughout the warranty period. This may make sure that you and your team may use the software to its full potential.
We always want you to enjoy the experience with the products and we are going to do everything to make certain that you will be confident in using the tools that you need to make it an asset for your agency's daily tasks.
To make this possible, we can offer you with on-site training at enough time of the installation and we will offer web-training on the first-year warranty and while under service contract.
On these sessions, you and your team can be lead step by step through the features of the software. Our principal goal is for you to walk away from your training feeling at ease, having a strong understand of the features and fluent in the basic functions of MediaWorks and the Eventide recording solution.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions can invariably offer the services necessary for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We always do this so we can maintain the performance of voice recorders as technology ages. You could also call us to know more about this.