QRS (Quality Recording Solutions) Give Reliable Guidelines About 911 Recorders In Tallahassee, FL

Our principal mission right here at Quality Recording Solutions is to offer a more secure community for everybody and to provide support to public safety professionals. We wish to do all these with the usage of individualized and friendly services and all of it's going to be probable with our up-to-date, affordable and dependable voice and data recordings meant for public safety and support organizations situated in the Southeast.

We're offering our wide range of experience with regards to serving 911 centers, police stations, fire stations, financial institutions, government facilities, hospitals and more so you could expect that we have everything that the businesses in Jacksonville, FL.

voice recorder

The History And Culture Of The corporation

Quality Recording Solutions was first established in Roswell, Georgia in the year 2000. The company has maintained all its core values and provided work balance for all its employees.

For all these years, the corporation has flourished because of these values. We all know that to be able to offer better quality service and customer relations, we need to have a happy and fulfilled team of experts. We've got more than forty years of experience in this industry and our team members are surely beloved and trusted leaders in the public safety community in the Southeast. The responders, telecommunicators and officials know us.

The value of the company will begin on the culture and personal relationships with your consumers. We will offer unparalleled technical and customized customer service while we do what we do well. We will always keep our growth concentrated and intentional and we're going to also concentrate on quality.

We have been providing a stellar product line in the Eventide Recording Equipment. We're giving solutions for your analog, digital, T1, PRI, ISDN, VoIP, RoIP and different specialized integration. QRS is also assisting legacy Eventide products like Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We could also provide support and parts for at least 7 years for all our products.

You could have a look at our website to understand more about us, our product and the services that we offer. We may also enjoy giving back to the folks that we serve by working with and supporting conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by honoring the dispatchers through giveaways and contributions to festivities at customer sites.

Service Location

We're supplying services to different agencies situated in Georgia and Alabama and we are expanding towards Tennessee, Mississippi, and Florida. We are very eager to offer you the best quality services and products.

Meet The Key Members of The Team

John LoSchiavo

John is the President and Founding father of Quality Recording Solutions and he has more than 35 years of sales, industry and leadership experience. John worked as the Director of Government Sales at Eyretel Inc., Director of Sales at CSI in Memphis and also a Sales Manager for Harris/3M before he established QRS.

John is also a dynamic member of APCO and NENA. He also became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association.

Fundamentally, John is an avid golfer and he received a golf scholarship at Augusta State University and also won the Augusta City Amateur Championship in 1983.

With these number of talents, interests and experiences, John undoubtedly leads the company in an exceptional manner and he has bring in a well-rounded team and encourages every member to bring their unique perspectives and experiences to the table. The favorite piece of advice that John always mentions is: take care of your buyers or someone else will!

Alex Spencer

Alex is also our Regional Vice President of Quality Recording Solutions and he is the one managing customer experience from initial planning and he makes the surveys to installation as well as training. He is committed to offer the requirements of the consumers and he is also the one who handles our team to make sure that everything can be properly implemented.

Alex is also serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even with his wide experience in this field, Alex still believes that he is a student since he wants to offer the best for the buyers.

Mark Maier

Mark is definitely our fearless Service Manager and he is the patient backbone of the corporation.

He is a fantastic multi-tasker and he may also keep our technology up-to-date and ensure that everything will run effectively. Mark actually brings more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He even served 6 years in the communications unit of the Air Force National Guard.

He is very trusted and he is always inspired in his work since he sees that it will help other individuals.

The Products:


If you want an easy-to-use recording solution that is both reputable and secure, you don't have to go anywhere else because Eventide recording solutions can help you. These recorders are very easy to use through the help of MediaWorks software and you can even access them on the net or through a desktop application, which can make the Eventide recorder more accessible.

MediaWorks is assisting integrative searching and browsing, audio playback, live monitoring, assurance call and evaluation, numerous file exporting options, data graphing and reporting and much more. Eventide can improve their software constantly and they could do this regularly to ensure that they can meet the demands of the buyers. If you want to know more about MediaWorks, you can read this on the MediaWorks tab to learn about its features. You could speak with us if you'd like a live demo of the product as well.

Eventide - Latest Hardware Offerings

The NexLog recorders will be able to support a standards-compliant NG911 event logging web service which will enable other NG911 subsystems to deposit and obtain data like call routing logs and geo-location. This can allow other NG911 subsystems to receive a recorded media incident through RTSP.


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is actually the software that may enable you to connect to your NexLog Recorder. You are going to be able to gain access to this over the web browser in your secure network or through the desktop application that you downloaded.

MediaWorks' Capability

Eventide MediaWorks will enable you to search, replay, export, burn to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software could be able to enable you to make a quick call and browse and it will include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.

MediaWorks Plus software may be a good help when organizing groups of associated calls on the saved incidents since every incident will absolutely be managed through a dedicated tab together with its graphical timeline view. This may allow you to deal with multiple incidents in one screen.

When the additional calls are located, they would be copied in an existing incident and allow you to create a complete set of appropriate media or calls. If you'd like to have an easier time, the incidents may be saved remotely on the source digital logging recorder.

Here are the features that you should know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.




Here at Quality Recording Solutions, we always commit to the merchandise that we supply and the personal experience as clients. We always consider your satisfaction above all else and we are going to do everything to make certain that you are going to be pleased and your units will be properly installed. We also have the best engineers that take pride in their great service and product installation in Gainesville, FL.

We even have service departments that are ready to take care of your system together with the professional expertise of the team. By installing new wiring and repairing the existing installations, we can combine our efforts with you to make certain that you'll have an expert system.


Quality Recording Solutions could be able to provide multiple service agreements in Montgomery, AL to help suit the demands of the agency. Our typical offerings will generally fall into 3 groups, but we can create custom maintenance plans that could fit the needs of the buyers.


The normal service agreement would cover the service and also the full access to our help desk during business hours. It would be from 8 am to 6 pm from Monday to Friday.

During these days or hours, the parts and labor are included. You may expect software improvements and also 24/7 monitoring and the service charge will just be incurred if you'll avail this outside of business hours.


This service agreement will cover remote support and provide access to the help desk. There would be software updates and remote monitoring. With this plan, a service charge will be incurred for on-site service and the customer can have to pay for the parts.


The premium service agreement is a full extension of the first-year warranty which means that it would cover all the service and full access to our help desk 24 hours a day and 7 days weekly. The software improvements will also be available. You will not need to worry about anything because parts and labor are included.


Quality Recording Solutions can provide the best complimentary web training in the warranty period to ensure that the team can have the knowledge to make use of the software. We want you to enjoy using the items that we offer so we can guarantee that you are going to be confident in using the tools. We will offer you with on-site training at the time of installation and offer web-training throughout the first-year warranty and while it is under service contract.

On the sessions, you and the whole team will be guided in the procedure and learn about the features of the software. Our primary goal is to actually help you use the product easily and understand all its features.

Service For Legacy Products

These are the discontinued or legacy products that we support:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions will always offer services require for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We are doing this to maintain the performance of voice recorders as technology ages. To understand more about this, you can call us directly.