QRS (Quality Recording Solutions) Provide Very Best Suggestions On Voice Loggers In Atlanta, GA
Our main mission here at Quality Recording Solutions is to offer a more secure community for everybody and to offer support to public safety specialists. We are going to do all these through the usage of individualized and friendly services and it is going to be possible with our up-to-date, trustworthy and affordable voice and data recording samples for public safety and support businesses in the Southeast.
We're giving our wide range of experience when it comes to serving 911 centers, police stations, fire stations, finance institutions, government facilities, hospitals and more so you could anticipate that we've got everything that the organizations in Cookeville, TN.
History And Culture Of The company
Quality Recording Solutions was actually launched in Roswell, Georgia in year 2000. The business has long been centered on its core values as well as its devotion to family values. They also consider the tough work and work balance for all their employees since they know that taking care of a happy and satisfied team of experts can offer them with better service quality and customer relations. We already have over forty years of experience in this market and we also have team members which are trusted and beloved leaders in the public safety community in the southeast. As a matter of fact, if you would ask around, responders, officials and telecommunicators know who we're.
The value of the organization is on the culture and personal relationships with consumers. We can provide you the best technical and personalized customer service and do what we can. We always keep our growth focused and intentional and we can concentrate on the quality of the services. We have been providing the best product line in the Eventide Recording Equipment.
Our solutions include the supplying of analog, digital, T1, PRI, ISDN, VoIP, RoIP and different specialized integration to present products in communication centers.
QRS is assisting legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We will offer support for these products for at least 7 years.
You could check your site to learn more about this. We've got services and products included there.
We are also recognized to give back to the community by joining and serving conference events for the local chapters of APCO and NENA. We are going to be celebrating National Public Safety Telecommunicators Week over the honoring of dispatches by way of special gifts and contributions to festivities.
Service Location
We're supplying services to different organizations situated in Georgia and Alabama and we are expanding towards Florida, Tennessee and Mississippi. We're surely eager to provide wonderful quality services and products to the Southeast.
Meet The Key Members of The Team
John LoSchiavo
John is the President and Founder of Quality Recording Solutions and he has more than 35 years of sales, industry and leadership experience. Before he established QRS, he worked as the Director of Government Sales at Eyretel Inc., Director of Sales at CSI in Memphis and also a Sales Manager for Harris/3M.
John is also a dynamic member of APCO and NENA. He also became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association.
John is a fan of gold and he received a golf scholarship at Augusta State University and also won the Augusta City Amateur Championship in 1983.
With these selection of talents, interests and experiences, John definitely leads the corporation in an exceptional manner and he has bring in a well-rounded team and encourages every member to bring their unique perspectives and experiences to the table. The best piece of assistance that John normally says is: take care of your consumers or someone else will!
Alex Spencer
Alex is the Regional Vice President of Quality Recording Solutions and he is also the one who handles customer experience from initial planning and he also makes the surveys to installation and training. He is always committed in giving the needs of clients and he also handles our team to make certain that everything could be implemented.
Alex is now serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even with his wide experience in this field, Alex still believes that he is a student because he wants to give the best for the clients.
Mark Maier
Mark is also our fearless service manager and he is also the backbone of our company. He is known for being a multi-tasker and he always makes sure that our technology is up to date and running effectively. Mark has more than 15 years of experience with regards to the installation and servicing phone, voicemail and automatic call distribution systems. He also served 6 years in the communications unit of the Air Force National Guard.
He is very reliable and he is inspired in his work since he understands that the playback of a call can help somebody else.
Our Products:
Eventide
Do you want to search for a secure, reputable and simple to use recording solution? You do not have to look elsewhere because Eventide recordings is what you're searching for.
These recorders are incredibly simple to use through the MediaWorks software and it may be accessed through the web or desktop application, which could make the telephone and radio logger more accessible.
MediaWorks actually supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, system maintenance, data graphing and reporting, assurance call evaluating and more. Eventide is also improving its software regularly to meet the requirements of the buyers and we are QRS will keep your system up-to-date.
If you want to understand more about MediaWorks, you may read it on the MediaWorks tab and discover more about the features of the software. You could contact us if you want to set up a live demo of the product and we're going to show you how we can suit your needs.
Eventide - Latest Hardware Offerings
The NexLog recorders can support standards-compliant NG911 event logging web service that could allow other NG911 to deposit and also obtain data like geo-location and call routing logs. This will enable the other NG911 subsystems to actually obtain a recorded media incident through RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is the software that could hook you up to the NexLog Recorder. You could access this through your web browser and in your secure network or also through the desktop application that was downloaded in the computer.
What is the capability of MediaWorks?
Eventide MediaWorks allows you to find, replay, export, melt away to CD/DVD/Blu-ray, reconstruct incidents and more.
MediaWorks PLUS software can allow you to make call browsing and replay quickly and this will include an install recall mode, advanced incident recording management features, two-dimensional graphical timeline view, spoken date and time announcements, simultaneous multi-channel replay and many more.
MediaWorks PLUS software can even permit you to organize groups of linked calls to saved incidents. Every incident would really be accessible for management on a devoted tab along with a graphical timeline view. This may enable you to manage different incidents in one screen.
If the additional calls are already located, they're going to be copied immediately through an existing incident and enable you to build-up a complete set of related media or calls. To guarantee that it would be easier in the foreseeable future, incidents could be saved remotely on the source 911 recorder.
The key features include: Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Flexible Export & Email, Screen Replay, Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here are Quality Recording Solutions, we commit to the merchandise that we supply and also the personal experience as consumers. We consider your satisfaction above all else and we are going to do everything to make certain that you are going to be pleased and your units could be installed.
We've got skilled engineers which are very professional and they offer wonderful service and product installation in Lake City, FL.
We've got service departments that are already ready to take care of the system along with the professional knowledge of the team. If you're going to install new wiring and repair existing installations, we will combine our efforts with you to guarantee that you are going to have an expert system.
Service
Quality Recording Solutions can definitely offer multiples of service agreements in Knoxville, TN to suit the demands of your agency.
Our common offers fall into one of the 3 groups mentioned below, but we can create custom maintenance plans that could fit your needs.
Normal
The Regular service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. During these days or hours, all of the parts and labor will be included. You must also anticipate software updates and 24/7 remote monitoring. Any request outside of business hours will be subjected to a service charge.
Telephone/Remote
This type of service agreement covers remote support and provides access to the help desk. There could be some software improvements included as well as remote monitoring. With this plan, a service charge will be incurred for on-site service and the customers will pay money for the parts.
Premium
The premium service agreement is actually a full extension of the first-year warranty. It'll cover all the service and full access to our help desk anytime of the day and week. Software improvements and also 24/7 monitoring are also included in this. Everything is covered so you will not need to think about anything else.
Training
Quality Recording Solutions can enable you to offer complimentary web training during the warranty period to ensure that the team would have the knowledge to make use of the software. We're going to want you to enjoy the experience with the products so we will do everything to make certain that you are going to be confident when you are using the tools. We will make certain that we will offer you with on-site training at time of installation and also provide web-training over the first-year warranty and While it is under service contract.
During these sessions, you and your team will be guided step by step through the features of the software. Our goal is for you to go out feeling at ease that you understand the features of the product that you availed.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions will always offer services require for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We always do this so we can maintain the performance of radio recorders as technology ages. To find out more about this, you may call us directly.