Quality Recording Solutions Give Top Guidelines Covering Telephone Recorders In Macon, GA

Our mission right here at Quality Recording Solutions is to offer a safe community to all and to offer support to public safety specialists. We wish to do all these with the usage of customized and friendly services and all of it is going to be possible with our updated, inexpensive and trustworthy voice and data recording samples meant for public safety and support companies situated in the Southeast.

We're giving our wide range of experience with regards to serving 911 centers, police stations, fire stations, financial institutions, government establishments, hospitals and more so you could anticipate that we've got everything that the organizations in Albany, GA.

voice logger

The History And Culture Of The business

Quality Recording Solutions was first established in Roswell, Georgia in the year 2000. The company has maintained all its core values and provided work balance for all its employees.

This is the reason why the organization has long been flourishing over the years. We understand that taking care of a happy and satisfied team of experts could lead to higher quality service and customer relations. We have more than Forty years of experience in this industry and our team members are surely beloved and trusted leaders in the public safety community in the Southeast. Basically, responders, officials and also telecommunicators know who we're.

The value of the corporation would really start on the culture and personal relationships with the clientele. We can absolutely offer unparalleled technical and personalized customer service while we are providing what we do. We have always kept our growth targeted and intentional and we are always centering on quality above all else.

We have been giving a stellar product line in the Eventide Recording Equipment. We are giving solutions for your analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration. QRS also supports legacy Eventide products for example Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We can also offer support and parts for more than 7 years.

You may have a look at our website to learn more about us, our product and the services that we offer. We might also enjoy giving back to the individuals that we serve by joining and supporting conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by praising the dispatchers through giveaways and contributions to festivities at customer websites.

Service Location

We're supplying services to different agencies situated in Georgia and Alabama and we're expanding towards Florida, Tennessee and Mississippi. We are definitely excited to provide terrific quality services and products to the Southeast.

The Key Members of The Team

John LoSchiavo

John is the President and Founder of Quality Recording Solutions and he actually has more than 35 years of combined experience in sales, leadership and industry. John actually became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis before he established QRS. He is also a member of APCO and NENA and he also took over as the president of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a lover of gold and he plays it well. He got a golf scholarship at Augusta State University and won the Augusta City Amateur Championship in 1983.

With all of these talents, interests and experiences, John is an excellent and exceptional leader and he has brought lots of things on the table to encourage every member of the team.

His favorite assistance is: take care of your clients or somebody else will!

Alex Spencer

Alex is the Regional Vice President of Quality Recording Solutions and he also handles all the customer experience coming from the initial planning and makes surveys to installation and training.

He is committed to meet the demands of the consumers to the best of his ability and he always deals with our team to ensure that everything can be effectively implemented. Alex is also known as an Alabama APCO Chapter Commercial Advisory Member, Georgian NENA 1st VP and also as Georgia Emergency Communications Conference Co-Chair.

Even with this experience in the industry, the philosophy of Alex is to stay as a student and learn to be sure that the merchandise that we offer can meet the needs of the clients.

Mark Maier

Mark is actually our fearless Service Manager and he is the backbone of the company. He is a multi-tasker and he always guarantees that our technology could be updated and efficiently running. Mark has more than 15 years of experience with regards to the installation and servicing phone, voicemail and automatic call distribution systems. He served 6 years in the communication unit of the Air Force National Guard.

He is extremely trusted and he is always inspired in his work since he understands that the a playback of a call can surely help somebody else.

Our Products:


Do you wish to find a recording solution that is simple to use, secure and trustworthy? You do not have to look anywhere else since Eventide recording solutions is what you need.

These recorders are really easy to use through the help of the MediaWorks software and it's going to be accessible through the internet or your desktop application, which will make the telephone and radio logger more accessible.

MediaWorks actually supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, system maintenance, data graphing and reporting, assurance call evaluating and more. Eventide increases its software regularly to help meet the demands of the buyers and also the QRS will keep the system updated.

To learn more about MediaWorks, you may always read it on the MediaWorks tab to learn about the capabilities of this software. You could call us these days if you'd like to set up a live demo of the product and we will show you what it can do.

Eventide - Latest Hardware Offerings

The NexLog recorders can hold standards-compliant NG911 event logging web service that will allow other NG911 to deposit and also get data like geo-location and call routing logs. This may actually enable the other NG911 subsystems to acquire a recorded media incident with RTSP.


Standard Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is actually the software that may permit you to connect to your NexLog Recorder. You'll be able to access this over the web browser in your secure network or through the desktop application that you downloaded.

MediaWorks' Capability

Eventide MediaWorks will help you search, replay, export, burn off to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus software will even enable you to make a quick call replay and browse and it will include spoken time and date announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.

MediaWorks Plus software can be a good help when organizing groups of linked calls on the saved incidents since every incident will definitely be managed through a focused tab together with its graphical timeline view. This can be a good way to deal with multiple incidents in one screen.

When the additional calls are actually located, they can be copied in an existing incident and allow you create a complete set of appropriate media or calls. If you want to have an easier time, the incidents could be saved remotely on the source 911 recorder.

Here are the features that you must know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.




Right here are Quality Recording Solutions, we commit to the products that we supply and also the personal experience as customers. We consider your satisfaction above all else and we're going to do everything to make certain that you will be pleased and your units will be installed.

We absolutely have the best and the most skilled engineers which could provide terrific service and product installation in Tuscaloosa, AL.

We've got service departments that are already prepared to deal with the system together with the professional expertise of the team. If you are going to install new wiring and repair the existing installations, we can combine our efforts with you to ensure that you may have an expert system.


Quality Recording Solutions can definitely provide multiples of service agreements in Meridian, MS to suit the demands of your agency.

Our common offers are actually divided into 3 groups that's mentioned below, but we will be able to create custom maintenance plans that will fit your needs.


The Normal service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. During these hours or days, all the parts and the labor could be included. You should also anticipate software updates and 24/7 remote monitoring. A service charge will be incurred for any service asked for outside of business hours.


This type of service agreement covers remote support and provides access to the help desk. There could be some software improvements included as well as remote monitoring. Through this plan, a service charge will also be incurred for on-site service and the customers would pay money for the parts.


As for the premium service agreement, it is the full extension of the first-year warranty. It'll cover all the service and full access to our help desk anytime of the day and week. Software improvements and also 24/7 monitoring could be included. You will not need to worry about anything since all the parts and labor is covered.


Quality Recording Solutions can offer complimentary web training throughout the warranty period to guarantee that the team would have the knowledge in using the software. We definitely want you to enjoy using our products so we will make certain that you would be confident in using these tools. We will offer you with on-site training at the time of installation and provide web-training through the first-year warranty and while it is under service contract.

On the sessions, you and the whole team could be guided in the procedure and learn about the features of the software. Our main goal is to actually help you use the product without difficulty and understand all its features.

Service For Legacy Products

These are the discontinued or legacy products that we support:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions can invariably offer all the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this for the clients to help maintain the performance of their radio recorder as technology ages. To find out more about this, you can call us directly.