Quality Recording Solutions Give You Top Help Covering Voice Loggers In Meridian, MS

The principal mission of Quality Recording Solutions is to make the communities a safer place to be, provide support to public safety experts and also to accomplish these over the best services. We will make it probable by offering updated, reliable, affordable and efficient voice and data recording solutions to all the public safety and support organizations located at the Southeast.

We already have a lot of experience in servicing police stations, finance institutions, fire stations, 911 centers, government facilities, hospitals and more so you may anticipate that we have everything that you must offer the needs of companies in Augusta, GA.

voice logger

The Company's History And Culture

Quality Recording Solutions was actually created in 2000 and it has actually developed in Roswell, Georgia. The corporation always followed its value and also their strong devotion to family.

They also pay attention to the tough work and work balance for the employees. They understand that looking after a satisfied team of specialists will offer better quality service and customer relations.

We have more than forty years of experience in this industry and we've got team members which are trusted and beloved leaders in the public safety community in the east. If you'll ask around the area, responders, officials and telecommunicators will unquestionably know us.

The value of the organization actually begins on the culture and personal relationships with consumers. We're going to be able to offer unparalleled technical and personalized customer service while we do what we do. We always kept everything concentrated and intentional and we concentrate on quality. We have been offering a terrific product line in the Eventide Recording Equipment. Our solutions are presently offering analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to latest products in communication centers. QRS may even support legacy Eventide products including the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We might also provide support for the merchandise for 7 years.

You could check out our website to learn more about us, our product and the services that we provide. We even enjoy giving back to the community by sponsoring conference events for the local chapters of APCO and NENA. We're going to be celebrating National Public Safety Telecommunicators Week by remembering the dispatchers with our giveaways and contributions to festivities.

Service Location

We offer services to various businesses situated in Alabama and Georgia and we want to expand to Tennessee, Mississippi, and Florida. We are very eager to provide you the best quality services and products.

The Key Members of The Team

John LoSchiavo

John is the President and Founder of Quality Recording Solutions and he actually has more than 35 years of combined experience in sales, leadership and industry. Before he decided to establish QRS, John became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis. He was a member of APCO and NENA and he took over as the president of Roswell High School Foundation and the Bradshaw Men's Golf Association. John has always been a big fan of golf and he also plays it. He got a golf scholarship at Augusta State University and won the Augusta City Amateur Championship in 1983.

With all these talents, interests and experiences, John is definitely a good leader and he has brought a lot of things on the table to encourage his team members.

The favorite assistance that he commonly gives is: take care of your clients or somebody else will!

Alex Spencer

Alex is actually the Regional Vice President of Quality Recording Solutions and he handles every customer experience from the initial planning and he also makes surveys to installation and training. He is very dedicated to what he is doing and he provide the demands of the customers and also the one who deals with our team to make sure that everything will be implemented correctly.

He is now serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this market, Alex always believes that it is better to be a student all the time since he can effortlessly know and provide the needs of the consumers.

Mark Maier

Mark is our fearless Service Manager and he is the patient backbone of the organization.

He is an impressive multi-tasker and he always keeps our technology updated and make sure that they are running effectively. Mark can bring more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He even served 6 years in the communications unit of the Air Force National Guard.

He is very dependable and he is always inspired in his work since he understands that it will help other folks.

Our Products:


Do you would like to search for a secure, reputable and easy to use recording solution? You do not have to look elsewhere because Eventide recording samples is what you're trying to find.

These recorders are extremely easy to use through the MediaWorks software and it may be accessed through the web or desktop application, which will make the Eventide recorder more accessible.

MediaWorks actually supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, system maintenance, data graphing and reporting, assurance call evaluating and more. Eventide is also improving its software regularly to meet the requirements of the consumers and we are QRS will keep your system up-to-date.

To learn more about MediaWorks, you can read it on the MediaWorks tab to know about the capabilities of this software. You could call us today if you want to set up a live demo of the product and we're going to show you what it can do.

The Latest Hardware Offerings Of Eventide

The NexLog recorders can hold a standards-compliant NG911 event logging web service that will enable other NG911 subsystems to deposit and also obtain data like call routing logs and geo-location. This service could be able to allow other NG911 subsystems to obtain an incident's recorded media through RTSP.


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is the software that will connect you to your NexLog Recorder. You'll be able access this over the web browsers in your secure network or through a desktop application that you downloaded to your computers.

The Capability of MediaWorks

Eventide MediaWorks can allow you to search, export, replay, burn to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software can actually permit you to make quick call replay and browsing and it will include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more. With regards to the saved incidents, MediaWorks PLUS software can help you organize groups of related calls. The incidents can be managed with a dedicated tab together with a graphical timeline view. This may enable you to handle multiple incidents in only one screen. Once the additional calls are located, they are going to be copied in an existing incident and permit you to create a complete set of appropriate calls or media.

If you want to be sure that it'll be easier, incidents could be saved remotely on the source digital logging recorder.

The key features would include the following:

- Call Notes

- Desktop and Mobile Access

- Powerful Search Tools

- Incident Recording Management Instant Recall

- Text Message Replay

- Secure User Access to Recordings

- Geo-Location and Geo-Fencing Capabilities-

- Graphical TimeLine View

- Flexible Export & Email, Screen Replay

- Multiple-Channel Live Monitoring

- Waveform Displays, Voice Annotation

- Evaluate Calls with Quality Factor

- Audio Redaction

- Talking Date and time and Text Annotation




Right here at Quality Recording Solutions, we always commit to the products that we deliver and also the personal experience as consumers. We always consider your satisfaction more than anything else and we will do everything to ensure that you are going to be pleased and your units will be appropriately installed. We also have skilled engineers that take pride in their terrific service and product installation in Tuscaloosa, AL.

We even have service departments which are ready to take care of your system together with the professional expertise of the team. By installing new wiring and repairing the existing installations, we can combine our efforts with you to make sure that you will have an expert system.


Quality Recording Solutions can offer the multiple service agreements in Pensacola, FL to suit the needs of the agency. Our offerings frequently fall into 3 classes, but we may offer custom maintenance plans that could fit the needs of buyers.


The normal service agreement will cover the service and full access to our help desk during business hours from 8 am to 6 pm, Monday to Friday. During these days or hours, the parts and labor are already included and you may also expect software updates and 24/7 remote monitoring and the service could be charged outside of the business hours.


This service agreement will unquestionably cover remote support and offer access to the help desk. You need to realize that software updates and remote monitoring are included. With this type of plan, a service charge can be incurred for on-site service and the customer will pay money for the parts.


The premium service agreement is actually a full extension of the 1st year warranty, which will mean that it will cover all the service and provide full access to the help desk 24 hours a day and 7 days each week. Software updates may be available and 24/7 monitoring. You are going to not need to take into consideration the parts and labor because they are all included.


Quality Recording Solutions will be able to enable you to offer complimentary web training over the warranty period to make certain that the team can be knowledgeable to use the software. We will want you to enjoy the experience with the products so we will do everything to ensure that you are going to be confident when you are using the tools. We're going to make sure that we can provide you with on-site training at time of installation and also provide web-training over the first-year warranty and While it's under service contract.

During these sessions, you and your team can be guided step by step over the features of the software. Our principal goal is to help you go out feeling at ease since you already know the features of the product that you availed.

Service For Legacy Products

These are the discontinued or legacy products that we support:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions can continue to provide the services necessary for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We always do this to maintain the performance of the voice recorder as technology ages. We may even offer you reconditioned systems that were refurbished to the original performance specifications. You may call us to know more about this.