Quality Recording Solutions Provide You Very Best Hints About Eventide Recorders In Macon, Georgia

Our mission right here at Quality Recording Solutions is to offer a much safer community for all and to help support public safety experts. We want to achieve all these through individualized and friendly services. All of these can be possible with our up to date, trustworthy and affordable voice and data recording samples for public safety and support organizations in the Southeast.

We've got a wide range of experience in aiding and serving 911 centers, police stations, fire stations, financial institutions, government establishments, hospitals and more so we have the best equipment to deal with and offer the requirements of businesses in Columbus, GA.

telephone recorder

The History And Culture Of The company

Quality Recording Solutions was actually founded in 2000 and it has developed in Roswell, Georgia. The business preserved its values over the years and their devotion to the hard work and work balance of their employees.

This is the main explanation why the organization has been flouring for all these years. We understand the taking care of a satisfied and happy team of experts can bring higher quality service and customer relations. We've got more than 40 years of experience in this industry and our team members are undoubtedly beloved and trusted leaders in the public safety community in the Southeast. Fundamentally, responders, officials and also telecommunicators know who we are.

The value of the company begins on the culture and personal relationships with the clients. We can undoubtedly offer unparalleled technical and personalized customer service while we're offering what we do. We're going to always keep our growth concentrated and deliberate and we're going to also focus on quality.

We've got been offering a stellar product line in the Eventide Recording Equipment. We offer solutions for analog, digital, T1, PRI, ISDN, VoIP, RoIP and several specialized integration to the latest products in the communication centers. QRS is also supporting legacy Eventide products like Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We can also offer support and parts for a minimum of 7 years for all our products.

You'll be able to check our website to know more about us and our services and products. We also enjoy giving back to the folks that we serve by working with and sponsoring conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by remembering the dispatchers through special gifts and contributions to festivities at customer sites.

Service Location

We are presently supplying services to various organizations located in Georgia and Alabama and we're continually expanding towards Florida, Tennessee and Mississippi. We're very eager to provide our fantastic quality products and services to the rest of the Southeast.

The Key Members of The Team

John LoSchiavo

John is known as the President and Founding father of Quality Recording Solutions. He has about 35 years of experience in sales, industry and leadership. John actually became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis before he established QRS. He is also a member of APCO and NENA and he also took over as the president of Roswell High School Foundation and the Bradshaw Men's Golf Association. John has long been a large fan of golf and he also plays it. He got a golf scholarship at Augusta State University and won the Augusta City Amateur Championship in 1983.

With all of these talents, interests and experiences, John is an incredible and exceptional leader and he has brought many things on the table to encourage every member of the team.

The favorite assistance that he commonly gives is: take care of your buyers or someone else will!

Alex Spencer

Alex is currently the Regional Vice President of Quality Recording Solutions and he was known to deal with customer experience from the initial planning and also creates surveys to installation and training. He is very dedicated to what he is doing and he offer the demands of the customers and also the one who deals with our team to be sure that everything will be implemented properly.

He is now serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this industry, Alex always believes that being a student is much better to make certain that they can offer the requirements of the clients at all times.

Mark Maier

Mark is a fearless Service Manager and he is also referred to as the backbone of the business. He was known for being a multi-tasker and he always guarantees that our technology is updated and running appropriately.

He already has 15 years of experience with regards to the installation and servicing phone, voicemail and automatic call distribution systems. He also worked in the communications unit of the Air Force National Guard. He is dependable and he is very inspired in the work he was in because he already understands that a playback might help someone else.

The merchandise:


When you need an easy-to-use recording solution that is both reliable and secure, you do not have to go anywhere else because Eventide recording solutions may help you. These recorders are incredibly simple to use if you may use MediaWorks software and they are accessible on the web or through the desktop application, which can make the telephone and radio logger more accessible.

MediaWorks is supporting integrative searching and browsing, audio playback, live monitoring, assurance call and evaluation, numerous file exporting options, data graphing and reporting and many more. Eventide will be able to boost their software continuously and they can always do this regularly to make certain that they're going to meet the demands of buyers. If you'd like to learn more about MediaWorks, you could read this on the MediaWorks tab to learn more of its capabilities. You could also speak with us if you would like a live demo of the product.

Eventide - Latest Hardware Offerings

The NexLog recorders can be able to support stadnards-compliant NG911 event logging web service which could enable other NG911 to deposit and obtain data like geo-location and call routing logs. This may actually enable the other NG911 subsystems to obtain a recorded media incident with RTSP.


Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is the software that may connect you to the NexLog Recorder. You may access this through your web browser within the secure network of the agency or over the desktop application that was downloaded in your computers.

What is the capability of MediaWorks?

Eventide MediaWorks allows you to find, replay, export, burn to CD/DVD/Blu-ray, reconstruct incidents and more.

MediaWorks PLUS software may also allow you to make quick call browsing and replay and it could include an advanced two-dimensional graphical timeline view, instant recall mode, spoken date and time announcements, advanced incident recording management features, simultaneous multi-channel replay and more.

MediaWorks PLUS software will even enable you to organize groups of related calls to saved incidents. Every incident would really be available for management on a devoted tab along with a graphical timeline view. This may allow you to manage multiple incidents in one screen.

If the additional calls are already located, they are going to be copied quickly through an existing incident and allow you to build-up a complete set of appropriate media or calls. To make certain that it will be easier, incidents can always be remotely saved on the source digital logging recorder.

The key features would include the following:

- Geo-Location and Geo-Fencing Capabilities-

- Graphical TimeLine View

- Flexible Export & Email, Screen Replay

- Multiple-Channel Live Monitoring

- Waveform Displays, Voice Annotation

- Evaluate Calls with Quality Factor

- Call Notes

- Desktop and Mobile Access

- Powerful Search Tools

- Incident Recording Management Instant Recall

- Text Message Replay

- Secure User Access to Recordings

- Audio Redaction

- Talking Date and time and Text Annotation




Right here are Quality Recording Solutions, we commit to the merchandise that we supply and also the personal experience as customers. We always pay attention to your satisfaction and we're going to do the best that we can to make sure that you will be pleased with the units.

We've got skilled engineers which are very professional and they offer terrific service and product installation in Tuscaloosa, AL.

We presently have service departments which are prepared to take care of the system along with the professional knowledge of the team. If you'll install new wiring and repair existing installations, we can combine our efforts with you to make certain that you can get a professional system.


Quality Recording Solutions could be able to provide multiple service agreements in Biloxi, MS to help suit the needs of the agency. Our offers commonly fall into 3 classes, but we might make custom maintenance plans based on your needs.


The standard service agreement would cover the service and also the full access to our help desk during business hours. It will be from 8 am to 6 pm from Monday to Friday.

During these days or hours, all of the parts and labor will be included. You may anticipate software updates and also 24/7 monitoring and the service charge will just be incurred if you are going to avail this outside of business hours.


This kind of service agreement can cover remote support and provide access to the help desk. There could be software improvements and remote monitoring. For this plan, there can be a service charge for on-site service and the customer would pay for the parts as well.


The premium service agreement can be a full extension of the first year warranty. It implies that it will cover the service and full access to the help desk 24 hours a day and 7 days each week. The software updates and 24/7 monitoring will also be available. You will not have to worry about anything since parts and labor are included.


Quality Recording Solutions can permit you to provide complimentary web training during the warranty period to make sure that the team would have the knowledge to use the software. We always want you to enjoy this experience with the merchandise so we will do everything to make sure that you are confident in using the tools. We are going to make sure that we can offer you with on-site training at time of installation and also offer web-training over the first-year warranty and While it is under service contract.

Over the sessions, you and your team could be guided step by step through the features of the software. Our main goal is to help you go out feeling at ease as you already understand the features of the product that you availed.

Service For Legacy Products

These are the discontinued or legacy products that we support:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions can invariably offer the services needed for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this to maintain the performance of voice recorders as technology ages. You may call us to learn more about this.