QRS (Quality Recording Solutions) Give Us Good Guidance On Voice Loggers In Hattiesburg, MS
The primary mission of Quality Recording Solutions is to make the communities a much safer place to be, provide support to public safety experts and also to accomplish these through the best services. We may make it possible by giving you inexpensive, efficient, improvements and dependable voice and data recordings to public safety and also support agencies in the Southeast.
We already have a lot of experience in servicing police stations, finance institutions, fire stations, 911 centers, government establishments, hospitals and more so you can anticipate that we have everything that you have to offer the needs of agencies in Albany, GA.
History And Culture Of The business
Quality Recording Solutions was actually founded in Roswell, Georgia in year 2000. The corporation has long been centered on its core values as well as its devotion to family values. They also consider the hard work and work balance for all their employees because they know that looking after a happy and fulfilled team of professionals can offer them with better service quality and customer relations. We already have over 4 decades of experience in this market and we also have team members that are trusted and beloved leaders in the public safety community in the southeast. As a matter of fact, if you would ask around, responders, officials and telecommunicators know who we're.
The value of the organization is actually on the culture and personal relationships with our customers. We can offer the best individualized and technical customer service while doing what we can do. We're going to always keep our growth deliberate and focused and we're going to concentrate on the quality of the services as well. We've got been supplying a fantastic product line in the Eventide Recording Equipment.
Our solutions are supplying analog, digital, T1, PRI, ISDN, VoIP, RoIP and several specialized integration to current products in communication centers.
As of right now, QRS is assisting legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We can offer support for these products for no less than 7 years.
If you would like to understand more about this, you could always check our website. Our services and products are all there so you could check it out.
We also give back to our community by means of assisting or working with the conference events for the local chapters of APCO and NENA. We're going to be celebrating National Public Safety Telecommunicators Week through the praising of dispatches by way of special gifts and contributions to festivities.
Service Location
We're supplying different services to Alabama and Georgia and we would like to expand to Tennessee, Mississippi, and Florida. We're very eager to offer you the best quality services and products.
The Key Members of The Team
John LoSchiavo
John is the Founder and the President of Quality Recording Solutions and he has more than 35 years of combined experiences in sales, leadership and industry. Before he founded QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.
He is also a member of NENA and APCO and also became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a fan of gold. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.
With all these talents, interests and experiences, John is an incredible and exceptional leader and he also brought lots of things on the table to help encourage the team members. His favorite piece of assistance is: take care of your customers or someone else will.
Alex Spencer
Alex is known as the Regional Vice President of Quality Recording Solutions and he is the one who orchestrates every customer experience from the initial planning and makes surveys to installation and training. He is committed to offer the demands of our consumers and he is also the one that manages our team to guarantee that everything will be implemented.
Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even when he already has a wide experience in the industry, Alex still thinks that being a student is better since he will know more about how to offer wonderful services to buyers.
Mark Maier
Mark is actually our fearless Service Manager and he is the patient backbone of the company.
He is a terrific multi-tasker and he can also keep our technology up-to-date and make sure that everything will run correctly. Mark actually brings more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He even served 6 years in the communications unit of the Air Force National Guard.
He is very trusted and he is always inspired in his work since he sees that it will help other folks.
The items:
Eventide
Are you searching for an simple to use recording solution that is secure and trustworthy? You do not need to go anywhere else since the Eventide recording solutions is what you need.
These recorders are really simple to use over the assistance of MediaWorks software that you may access on the internet or a desktop application, which will make the telephone and radio logger more accessible.
MediaWorks could be able to support audio playback, data graphic and reporting, numerous file exporting options, integrative searching and browsing, assurance call and evaluating and live monitoring. Eventide is improving continually on a regular basis to make sure that they could meet the demands of the clients. If you would like to understand more about MediaWorks, you can always read it on the MediaWorks tab to find out more of its features. You could unquestionably talk to us if you'd like have a live demo of the product.
Eventide - Latest Hardware Offerings
The NexLog recorders could be able to support a standards-compliant NG911 event logging web service which could enable other NG911 subsystems to deposit and obtain data like call routing logs and geo-location. This can enable other NG911 subsystems to acquire a recorded media incident through RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is actually the software that would permit you to connect to your NexLog Recorder. You could access it through the web browser in the secure network of the agency or through the desktop application that was downloaded in the computers.
MediaWorks' Capability
Eventide MediaWorks will enable you to search, replay, export, melt away to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus software will even enable you to make a quick call replay and browse and it would include spoken time and date announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.
MediaWorks Plus software might also enable you to organize groups of associated calls on the saved incidents since every incident will absolutely be managed through a focused tab along with its graphical timeline view. This can definitely be an incredible way to control different incidents in one screen.
When additional calls are located, they are going to be copied in an existing incident and also enable you to build a complete set of related calls or media. If you'd like to make this easier, incidents can invariably be saved remotely on the source Call logger.
Here are the features that you need to know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Here at Quality Recording Solutions, we're always devoted to the products that we deliver and also your personal experience as buyers. It is really important to fulfill our clientele and we are going to do everything to be sure that you are going to be pleased and your units can be effectively installed. We also have skilled field engineers which are proud of their speedy service and product installation in Gainesville, FL.
The service department will invariably be prepared to take care of the system together with the professional knowledge of our team. By the installation of the new wiring and repairing existing installations, our team can team up with you to be sure that you will have a specialist system.
Service
Quality Recording Solutions can provide the multiple service agreements in Knoxville, TN to suit the requirements of the agency. Our offerings often fall into 3 groups, but we can provide custom maintenance plans that can fit the demands of clients.
Standard
The standard agreement will actually cover the service and also the full access to our help during during business hours only from 8 am to 6 pm, Monday to Friday. In these days or hours, the parts and labor can be included and you may anticipate that there can be software updates and 24/7 remote monitoring and the service will simply be charged outside of business hours.
Telephone/Remote
This type of service agreement can cover remote support and also provide access to the help desk. You must realize that software updates and remote monitoring are included. With this plan, a service charge will only be incurred for on-site service and the customer will require to pay money for the parts.
Premium
The premium service agreement is actually a full extension of the 1st year warranty, which would imply that it will cover all the service and offer full access to the help desk 24 hours a day and 7 days per week. Software improvements will unquestionably be accessible and 24/7 monitoring. You are going to not need to worry about the parts and labor because they are included.
Training
Quality Recording Solutions can permit you to provide complimentary web training during the warranty period to ensure that the team would have the knowledge to use the software. We will want you to enjoy the experience with the merchandise so we're going to do everything to make sure that you are going to be confident when you are using the tools. We're going to make sure that we will offer you with on-site training at time of installation and also provide web-training over the first-year warranty and While it's under service contract.
During the sessions, you and the team will be guided step by step on the features of the software. Our goal is for you to go out feeling at ease that you understand the features of the product that you availed.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions can invariably offer all the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this for the buyers to help maintain the performance of their voice recorder as technology ages. You may also call us to find out more about this.