Quality Recording Solutions Give Us Very Best Assistance About 911 Recorders In Tupelo, Mississippi

Our main mission at Quality Recording Solutions is to help provide a much safer community for all and to support public safety experts. We wish to attain all these through customized and friendly services. These things will be possible because of our up-to-date, affordable and trusted voice and data recordings meant for public safety and support businesses in the Southeast.

We've got a wide range of experience in helping and serving 911 centers, police stations, fire stations, finance institutions, government facilities, hospitals and more so we have the best equipment to handle and offer the requirements of businesses in Albany, GA.

voice recorder

The History And Culture Of The organization

Quality Recording Solutions was actually launched in 2000 and it has developed in Roswell, Georgia. The corporation has always maintained its core values, strong devotion to family values, tough work and also work balance for all the employees.

For all these years, the company has flourished because of these values. We all know that looking after a happy and fulfilled team of experts could lead to better quality service and customer relations. We have more than 4 decades of experience in this industry and our team members are unquestionably beloved and trusted leaders in the public safety community in the Southeast. The telecommunicators, officials and responders know a lot of things about us.

The value of the organization will start on the culture and personal relationships with your clients. We can definitely provide unparalleled technical and individualized customer service while we are offering what we do. We always kept our growth targeted and deliberate and we concentrate on quality above all else.

We have been supplying a stellar product line in the Eventide Recording Equipment. We offer solutions for analog, digital, T1, PRI, ISDN, VoIP, RoIP and different specialized integration to the present products in the communication centers. QRS also supports legacy Eventide products including Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We can also provide support and parts for no less than 7 years for all our products.

You could always check our website to know more about us and our products and services. We also enjoy giving back to the folks that we serve by joining and supporting conference events for the local chapters of APCO and NENA. We celebrate National Public Safety Telecommunicators Week by honoring the dispatches with the aid of special gifts and contributions to customer sites and festivities.

Service Location

We're providing different services to Alabama and Georgia and we would like to expand to Tennessee, Mississippi, and Florida. We are very excited to offer the best quality services and products for you.

The Key Members of The Team

John LoSchiavo

John is known as the founder and President of Quality Recording Solutions. He already has 35 years of experience in industry, leadership and sales. Before he decided to establish QRS, John actually work as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.

He is a proud member of APCO and NENA and he became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John has been large fan of golf and he also plays it. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.

With all these talents, interests and experiences, John is an incredible and exceptional leader and he also brought lots of things on the table to help encourage the team members. His favorite piece of assistance is: take care of your buyers or somebody else will.

Alex Spencer

Alex is the Regional Vice President of Quality Recording Solutions and he is also the one who handles customer experience from initial planning and he also makes the surveys to installation and training. He is always committed in providing the demands of consumers and he also manages our team to make sure that everything can be implemented.

Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even with his experience in the industry, Alex always believe that being a student is better to make sure that they can provide the requirements of the clients all enough time.

Mark Maier

Mark has always been referred to as a fearless Service Manager and the backbone of the business. He was known for being a multi-tasker and he always guarantees that our technology is updated and running correctly.

Mark has more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He also worked in the communications unit of the Air Force National Guard. He is reliable and he is very inspired in the work he was in because he already sees that a playback might help somebody else.

The merchandise:


If you want to discover an easy to use recording solution that's secure and trustworthy, you do not need to go elsewhere since Eventide recordings is here to help you. These recorders are very easy to use through the help of MediaWorks software and you can even access them on the web or through a desktop application, which might make the telephone and radio logger more accessible.

MediaWorks is assisting integrative searching and browsing, audio playback, live monitoring, assurance call and evaluation, numerous file exporting options, data graphing and reporting and much more. Eventide can improve their software consistently and they could do this on a regular basis to ensure that they could meet the demands of the consumers. If you want to understand more about MediaWorks, you could read this on the MediaWorks tab to find out about its features. You could speak with us if you'd like a live demo of the product as well.

Eventide - Latest Hardware Offerings

The NexLog recorders can be able to support stadnards-compliant NG911 event logging web service which will enable other NG911 to deposit and obtain data like geo-location and call routing logs. This may allow the other NG911 subsystems to receive a recorded media incident through RTSP.


Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is the software that might connect you to the NexLog Recorder. You could access this through your web browser and in your secure network or also using your desktop application that was downloaded in the computer.

What is the capability of MediaWorks?

Eventide MediaWorks will allow you to search, replay, export, burn to CD/DVD/Blu-ray, reconstruct incidents and more.

MediaWorks PLUS software might also permit you to make quick call browsing and replay and it can include an advanced two-dimensional graphical timeline view, instant recall mode, spoken time and date announcements, advanced incident recording management features, simultaneous multi-channel replay and more.

MediaWorks PLUS software will even permit you to organize groups of associated calls to saved incidents. Every incident can then be managed on a focused tab along with its very own graphical timeline view. This can allow you to handle different incidents in one screen.

If the additional calls are already located, they're going to be copied right away through an existing incident and enable you to build-up a complete set of relevant media or calls. To be sure that it's going to be easier in the future, incidents might be remotely saved on the source digital logging recorder.

The key features would include the following:

- Geo-Location and Geo-Fencing Capabilities-

- Graphical TimeLine View

- Flexible Export & Email, Screen Replay

- Multiple-Channel Live Monitoring

- Waveform Displays, Voice Annotation

- Evaluate Calls with Quality Factor

- Call Notes

- Desktop and Mobile Access

- Powerful Search Tools

- Incident Recording Management Instant Recall

- Text Message Replay

- Secure User Access to Recordings

- Audio Redaction

- Talking Time and date and Text Annotation




Right here are Quality Recording Solutions, we commit to the items that we supply and also the personal experience as consumers. We consider your satisfaction more than anything else and we are going to do everything to make certain that you will be pleased and your units will be installed.

We have skilled engineers which are very professional and they provide wonderful service and product installation in Rome, GA.

We have service departments that are already prepared to handle the system together with the professional knowledge of the team. If you're going to install new wiring and repair existing installations, we're going to combine our efforts with you to guarantee that you will have a professional system.


Quality Recording Solutions can be able to provide multiple service agreements in Jackson, MS to suit the needs of your agency.

Our common offers are actually divided into 3 categories that's mentioned below, but we are going to be able to create custom maintenance plans that could fit your needs.


The Normal service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. On these days or hours, all the parts and labor could be included. You can even anticipate software improvements and 24/7 remote monitoring. A service charge can be incurred for any service requested outside of business hours.


This kind of service agreement can cover remote support and offer access to the help desk. There could be some software updates included as well as remote monitoring. Through this plan, a service charge may also be incurred for on-site service and the customer will be spending money on the parts.


For the premium service agreement, it's like an extension of the first-year warranty. This may cover all service and full access to our help desk 24 hours a day and 7 days each week. Software updates and also 24/7 monitoring could be included. You won't need to worry about anything since all the parts and labor is covered.


Quality Recording Solutions can offer complimentary web training throughout the warranty period to be sure that the team could have the knowledge in using the software. We definitely want you to enjoy using our products so we will make certain that you'll be confident in using these tools. We will provide you with on-site training at the time of installation and provide web-training through the first-year warranty and while it's under service contract.

On the sessions, you and the whole team would be guided in the procedure and find out about the features of the software. Our main goal is to help you use the product with ease and understand all the features that it may offer.

Service For Legacy Products

Here are the discontinued/legacy products that our service center supports:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions can continue to provide the services required for discontinued/legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We can offer you with service contracts so you can maintain the performance of your voice recorder as technology ages.

We will even offer reconditioned systems that are actually refurbished to the main performance specifications. You may contact us to learn more info on the service and purchasing of the refurbished systems.