Quality Recording Solutions Give Very Best Hints On Telephone Recorders In Meridian, MS

Our mission at Quality Recording Solutions is to actually offer a more secure community for everybody and to support public safety specialists. We wish to do these with the help of individualized and friendly services. All of these could be probable through our updated, reliable and affordable voice and data recordings for all the public safety and support agencies located at the Southeast.

We've got a range of experience in dealing and serving 911 centers, fire stations, police stations, government establishments, hospitals, financial institutions and more so we absolutely have the best equipment to handle and provide the requirements of companies in Panama City, FL.

voice recorder

History And Culture Of The business

Quality Recording Solutions was founded in Roswell, Georgia in the year 2000. The business has long been centered on its core values and its strong devotion to family values. They also consider the tough work and work balance for all their employees because they know that taking care of a happy and satisfied team of experts will offer them with better service quality and customer relations. We have more than forty years of experience in this trade and we also have team members who are beloved and trusted leaders in the public safety community in the southeast. If you are going to ask around , responders, officials and telecommunicators know who we're.

The value of the company is on the culture and personal relationships with clientele. We may offer you the best technical and customized customer service and do what we can. We are going to always keep our growth intentional and targeted and we are going to concentrate on the quality of the services as well. We have been offering a stellar product line in the Eventide Recording Equipment.

Our solutions include the supplying of analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to present products in communication centers.

QRS is currently aiding legacy Eventide products for example the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We can offer support for these products for no less than 7 years.

If you'd like to understand more about this, you can check our website. Our services and products are all there so you can check it out.

We are also recognized to give back to the community by joining and serving conference events for the local chapters of APCO and NENA. We are going to be celebrating National Public Safety Telecommunicators Week over the remembering of dispatches by method of giveaways and contributions to festivities.

Service Location

We are providing services to different agencies situated in Georgia and Alabama and we're expanding towards Florida, Tennessee and Mississippi. We're surely excited to provide terrific quality services and products to the Southeast.

The Key Members of The Team

John LoSchiavo

John is the President and Founding father of Quality Recording Solutions and he actually has more than 35 years of combined experience in sales, leadership and industry. Before he decided to establish QRS, John became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis. He was a member of APCO and NENA and he took over as the president of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a lover of gold and he plays it well. He obtained a golf scholarship at Augusta State University and he also won the Augusta City Amateur Championship in 1983.

With all of these talents, interests and experiences, John is a fantastic and exceptional leader and he has brought many things on the table to encourage every member of the team.

The favorite advice that he generally gives is: take care of your customers or someone else will!

Alex Spencer

Alex is currently the Regional Vice President of Quality Recording Solutions and he was proven to handle customer experience from the initial planning and also produces surveys to installation and training. He was also the one who can guarantee that everything will work just fine. He is very committed to his work and he offers the demands of the clients.

He is now serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this industry, Alex always believes that being a student is much better to make certain that they can offer the requirements of the customers at all times.

Mark Maier

Mark is referred to as our fearless Service Manager and he is also the backbone of the business. He is known for being a multi-tasker and he always makes sure that our technology is up-to-date and running effectively. Mark has about 15 years of experiences in the installation and servicing phone, voicemail and automatic call distribution systems. He also stayed in the communication unit of the Air Force National Guard for 6 years.

He is extremely reliable and he is always inspired in his work since he understands that the a playback of a call can certainly help somebody else.

The merchandise:


Do you wish to look for an easy to use recording solution that's both trustworthy and secure? You don't have to go anywhere else since the Eventide recordings is what you require.

These recorders are simple to use through the help of MediaWorks software and you could also access this on the net or through a desktop application, which will make the telephone and radio logger more accessible.

MediaWorks will be able to support audio playback, data graphic and reporting, numerous file exporting options, integrative searching and browsing, assurance call and evaluating and live monitoring. Eventide is consistently improving their software regularly to make sure that they could meet the demands of the buyers. If you want to understand more about MediaWorks, you could always read it on the MediaWorks tab to understand more of its features. You may unquestionably talk to us if you want have a live demo of the product.

The Latest Hardware Offerings Of Eventide

NexLog recorders may help support a standards-compliant NG911 event logging web service that could surely enable other NG911 subsystems to deposit and retrieve data like geo-location and call routing logs. This service will be able to allow other NG911 subsystems to obtain an incident's recorded media through RTSP.


Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is the software required to connect to the NexLog Recorder. You'll be able to access it using your web browser and in your secure network or over the desktop application that was actually downloaded in the computers.

What is the capability of MediaWorks?

Eventide MediaWorks enables you to find, replay, export, burn off to CD/DVD/Blu-ray, reconstruct incidents and more.

MediaWorks PLUS software can allow you to make call browsing and replay rapidly and this can include an install recall mode, advanced incident recording management features, two-dimensional graphical timeline view, spoken date and time announcements, simultaneous multi-channel replay and many more.

MediaWorks PLUS software might also enable you to organize groups of related calls into saved incidents. Every incident can always be managed on a committed tab along with its own graphical timeline view. This may permit you to deal with different incidents in one screen.

Once additional calls are located, they're going to be copied through an existing incident and allow you to build-up a complete set of related media or calls. To guarantee that it would be easier in the future, incidents could be saved remotely on the source digital logging recorder.

The key features could include the following:

- Geo-Location and Geo-Fencing Capabilities-

- Graphical TimeLine View

- Flexible Export & Email, Screen Replay

- Multiple-Channel Live Monitoring

- Waveform Displays, Voice Annotation

- Evaluate Calls with Quality Factor

- Call Notes

- Desktop and Mobile Access

- Powerful Search Tools

- Incident Recording Management Instant Recall

- Text Message Replay

- Secure User Access to Recordings

- Audio Redaction

- Talking Date and time and Text Annotation




At Quality Recording Solutions, we're committed to the products that we're delivering and also the personal experience as customers. It's really important to meet our clientele and we will do everything to make sure that you are going to be pleased and your units can be appropriately installed. We also have skilled field engineers that is very proud of their speedy service and product installation in Valdosta, GA.

The service department will certainly be prepared to take care of the system along with the professional knowledge that our team has to provide. By installing new wiring as well as repairing existing installations, our team can collaborate with you to make sure that you will be equipped with a professional system.


Quality Recording Solutions can offer the multiple service agreements in Birmingham, AL to suit the demands of the agency. Our offerings frequently fall into 3 groups, but we can provide custom maintenance plans that can fit the requirements of buyers.


The normal service agreement will cover the service and full access to our help desk during business hours from 8 am to 6 pm, Monday to Friday. During these hours, the parts and labor could be included and you could anticipate that the software updates and 24/7 monitoring is there. The service will only be charged outside of business hours.


This type of service agreement will cover remote support and also offers access to the help desk. You have to realize that software improvements and remote monitoring are included. With this plan, a service charge will only be incurred for on-site service and the customer will require to pay money for the parts.


The premium service agreement is actually a full extension of the 1st year warranty, which will mean that it's going to cover all the service and offer full access to the help desk 24 hours a day and 7 days a week. Software improvements will become available and 24/7 monitoring. You'll not need to take into account the parts and labor as they are all included.


Quality Recording Solutions can enable you to offer complimentary web training during the warranty period to make sure that the team would have the knowledge to use the software. We're going to want you to enjoy the experience with the products so we will do everything to make sure that you will be confident when you are using the tools. We're going to also make certain that we can offer on-site training at enough time of installation and offer web-training on the first-year warranty and while it is under service contract.

During the sessions, you and the team can be guided step by step on the features of the software. Our main goal is to help you go out feeling at ease because you already know the features of the product that you availed.

Service For Legacy Products

These are the discontinued or legacy products that we support:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions can continue to provide the services necessary for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We are doing this to maintain the performance of the radio recorder as technology ages. We also offer reconditioned systems which are refurbished to the main performance specifications. You must call us at this time to learn more.