Quality Recording Solutions Give Us Top Help On Voice Loggers In Montgomery, AL

The main mission of Quality Recording Solutions is to make the towns a much safer place to be, offer support to public safety specialists and also to accomplish these over the best services. We might make it possible by providing you affordable, effective, updates and dependable voice and data recordings to public safety and also support organizations in the Southeast.

We already have plenty of experience in servicing police stations, finance institutions, fire stations, 911 centers, government establishments, hospitals and more so you could expect that we have everything that you must offer the requirements of agencies in Atlanta, GA.

911 recorder

The History And Culture Of The company

Quality Recording Solutions was first established in Roswell, Georgia in the year 2000. The corporation maintained its values over the years and their devotion to the hard work and work balance of their employees.

For all these years, the corporation has flourished due to these values. We understand that looking after a happy and fulfilled team of professionals may lead to better quality service and customer relations. We've got more than 40 years of experience in this industry and our team members are absolutely beloved and trusted leaders in the public safety community in the Southeast. The responders, telecommunicators and officials know us.

The value of the corporation would really begin on the culture and personal relationships with the customers. We can provide unparalleled technical and individualized customer service while we do what we do well. We always kept our growth concentrated and intentional and we concentrate on quality above all else.

We've got been supplying a stellar product line in the Eventide Recording Equipment. We provide solutions for analog, digital, T1, PRI, ISDN, VoIP, RoIP and several specialized integration to the current products in the communication centers. QRS is also supporting legacy Eventide products like the Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We might also provide support and parts for no less than 7 years for all our products.

You could check out our website to understand more about us, our product and the services that we offer. We also enjoy giving back to the individuals that we serve by joining and sponsoring conference events for the local chapters of APCO and NENA. We celebrate National Public Safety Telecommunicators Week by honoring the dispatches with the help of special gifts and contributions to customer sites and festivities.

Service Location

We provide services to several agencies located in Alabama and Georgia and we wish to expand to Tennessee, Mississippi, and Florida. We are very excited to provide the best quality services and products for you.

The Key Members of The Team

John LoSchiavo

John is referred to as the President and Founder of Quality Recording Solutions. He has about 35 years of experience in sales, industry and leadership. John actually became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis before he established QRS. He is also a member of APCO and NENA and he also took over as the president of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a lover of gold and he plays it well. He got a golf scholarship at Augusta State University and won the Augusta City Amateur Championship in 1983.

With all of these talents, interests and experiences, John is a terrific and exceptional leader and he has brought many things on the table to encourage every member of the team.

His favorite assistance is: take care of your customers or someone else will!

Alex Spencer

Alex is the Regional Vice President of Quality Recording Solutions and he is also the one that handles every customer experience from the initial planning and also creates surveys to installation and training. He is very committed to what he is doing and he provide the needs of the customers and also the one who manages our team to ensure that everything will be implemented effectively.

He is now serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. However, in spite of all the experience that he has, Alex thinks that being a student is better as you would discover more about the needs and wants of folks.

Mark Maier

Mark is known as a fearless Service Manager and the backbone of the business. He was known for being a multi-tasker and he always guarantees that our technology is up to date and running appropriately.

With regards to the installation and servicing phone, voicemail and automatic call distribution systems, he already has 15 years of experience. He also worked in the communications unit of the Air Force National Guard. He is very reliable and he can inspire others through his work because he recognizes that a playback may help someone.

Our Products:


Are you searching for an easy-to-use recording solution that's both secure and trustworthy? You do not have to look elsewhere because Eventide recordings is what you are trying to find.

These recorders are really simple to use with the help of the MediaWorks software and it is going to be accessible on the internet or your desktop application, which will make the telephone and radio logger more accessible.

MediaWorks actually supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, system maintenance, data graphing and reporting, assurance call evaluating and more. Eventide also increases its software regularly to help meet the demands of the buyers and at QRS keep the system up-to-date.

To learn more about MediaWorks, you may read it on the MediaWorks tab to understand about the capabilities of this software. You may call us now if you really need to set up a live demo of the product and we're going to show how may help you.

The Latest Hardware Offerings Of Eventide

NexLog recorders may help support a standards-compliant NG911 event logging web service that may undoubtedly enable other NG911 subsystems to deposit and obtain data like geo-location and call routing logs. This type of service can permit other NG911 subsystems to get an incident's recorded media through RTSP.


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is the software that might connect you to your NexLog Recorder. You may access this through the web browser in your secure network or through a desktop application downloaded in your computers.

The Capability of MediaWorks

Eventide MediaWorks can enable you to search, export, replay, burn off to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software might also enable you to make quick call replay and browsing and this can also include spoken time and date announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more. With regards to the saved incidents, MediaWorks PLUS software can help you organize groups of associated calls. Every incident can be managed through a committed tab along with its graphical timeline view. This may allow you to manage multiple incidents in just one screen. Once the additional calls are located, they're going to be copied in an existing incident and enable you to create a complete set of relevant calls or media.

If you would like to make sure that it is going to be easier, incidents could be saved remotely on the source digital logging recorder.

Here are the key features: Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Flexible Export & Email, Screen Replay, Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.




Here at Quality Recording Solutions, we always commit to the merchandise that we supply and also the personal experience as customers. We pay attention to your satisfaction and we will do everything to guarantee that you'd be pleased and your units can be installed. We also have the best engineers that take pride in their terrific service and product installation in Gainesville, FL.

We also have service departments that are prepared to deal with your system together with the professional knowledge of the team. By installing new wiring and repairing the existing installations, we can combine our efforts with you to ensure that you'll have a specialist system.


Quality recording solutions can offer multiple service agreements in Huntsville, AL to help suit the needs of the agency. Our offerings usually fall into 3 different groups, but we're going to be able to create a custom maintenance plan that would fit your needs.


The standard service agreement would cover the service and also the full access to our help desk during business hours. It would be from 8 am to 6 pm from Monday to Friday.

During these days or hours, all of the parts and labor could be included. You can also anticipate software improvements and 24/7 remote monitoring and the service charge will only be incurred outside of the business hours.


This type of service agreement covers remote support and offers access to the help desk as well. There could be software improvements and remote monitoring. With this plan, a service charge can be incurred for on-site service and the customer could have to pay money for the parts.


The premium service agreement is a full extension of the first-year warranty which means that it will cover all the service and full access to our help desk 24 hours a day and 7 days per week. The software improvements and 24/7 monitoring can also be available. You'll not need to worry about anything because parts and labor are included.


Quality Recording Solutions will offer complimentary web training during the warranty period to be sure that the team can have the knowledge in using the software. We want you to enjoy using the products that we provide so we can guarantee that you'll be confident in using the tools. We will provide you with on-site training at enough time of installation and offer web-training throughout the first-year warranty and while it is under service contract.

During these sessions, you and your team will be guided step by step with the features of the software. Our goal is for you to make use of the product feeling at ease and you entirely know the features of the product.

Service For Legacy Products

Here are the discontinued/legacy products that our service center supports:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions would continue to offer the services required for discontinued/legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We can provide you with service contracts so you could maintain the performance of your telephone recorder as technology ages.

We also offer reconditioned systems that have been refurbished to the original performance specifications. You will be able to contact us to know more info on the service.