QRS (Quality Recording Solutions) Provide Very Best Info On Voice Loggers In Meridian, MS

The primary mission of Quality Recording Solutions is to make the towns a much safer place to be, offer support to public safety specialists and also to achieve these through the best services. We can make it feasible by providing updated, reliable, affordable and effective voice and data recordings to all the public safety and support businesses located at the Southeast.

We have plenty of experience in assisting and serving 911 centers, fire stations, police stations, hospitals, financial institutions, government establishments and more so you may expect that we have the correct equipment to offer the requirements of any agencies in Macon, GA.

digital logging recorder

History And Culture Of The corporation

Quality Recording Solutions was actually launched in Roswell, Georgia in year 2000. The company has long been centered on its core values as well as its devotion to family values. They always see the hard work and work balance for the employees since they realize that having a happy and satisfied team of professionals will offer better service quality as well as customer relations. We already have over forty years of experience in this market and we also have team members which are trusted and beloved leaders in the public safety community in the southeast. If you are going to ask around , responders, officials and telecommunicators know who we're.

The value of the organization is actually on the culture and personal relationships with our consumers. We can provide the best technical and personalized customer service and do what we do best. We are going to always keep our growth deliberate and targeted and we are going to concentrate on the quality of the services as well. We have been providing the best product line in the Eventide Recording Equipment.

Our solutions actually include the supplying of analog, digital, T1, PRI, ISDN, VoIP, RoIP and different specialized integration to present products in communication centers.

As of at this time, QRS is supporting legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We can provide support for these products for a minimum of 7 years.

If you would like to find out more about this, you can check our website. Our products and services are all there so you may check it out.

We also give back to our community by means of supporting or working with the conference events for the local chapters of APCO and NENA. We will celebrate National Public Safety Telecommunicators Week by remembering the dispatches by strategy for contributions and giveaways.

Service Location

We provide services to different companies situated in Alabama and Georgia and we wish to expand to Tennessee, Mississippi, and Florida. We're very eager to offer you the best quality services and products.

The Key Members of The Team

John LoSchiavo

John is the Founder and President of Quality Recording Solutions and he has more than 35 years of combined experience in sales, leadership and industry. Before he decided to establish QRS, John became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis. He is also a member of APCO and NENA and he also took over as the president of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a lover of gold and he plays it well. He obtained a golf scholarship at Augusta State University and he also won the Augusta City Amateur Championship in 1983.

With all these talents, interests and experiences, John is definitely a great leader and he has brought a lot of things on the table to encourage his team members.

His favorite advice is: take care of your buyers or someone else will!

Alex Spencer

Alex is the Regional Vice President of Quality Recording Solutions and he is also the one who handles customer experience from initial planning and he also makes the surveys to installation and training. He is committed to provide the demands of our customers and he is also the one that handles our team to ensure that everything can be implemented.

Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even with his experience in the industry, Alex always believe that being a student is better to be sure that they can offer the needs of the customers all the time.

Mark Maier

Mark is our fearless Service Manager and he is the patient backbone of the business.

He is also an impressive multi-tasker and he keeps our technology updated and ensure that everything runs perfectly. Mark brings more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He also served for about 6 years in the communications unit of the Air Force National Guard.

He is dependable and he is always inspired in his work as he knows that he may help other people.

Our Products:


Are you trying to find an easy-to-use recording solution that is both secure and trustworthy? You do not have to look elsewhere since the Eventide recording solution is what you're searching for!

These recorders are extremely easy to use over the MediaWorks software and it could be accessed through the web or desktop application, which can make the telephone and radio logger more accessible.

MediaWorks can hold integrative searching and browsing, audio playback, live monitoring, system maintenance, numerous file exporting options, data graphing and reporting, assurance call evaluating and many more. Eventide also improves its software frequently to help meet the demands of the clients and at QRS keep the system up to date.

To know more about MediaWorks, you may always read it on the MediaWorks tab to learn about the capabilities of this software. You may call us today if you want to set up a live demo of the product and we will show you what it can do.

Eventide - Latest Hardware Offerings

The NexLog recorders can hold standards-compliant NG911 event logging web service that may allow other NG911 to deposit and also retrieve data like geo-location and call routing logs. This can enable the other NG911 subsystems to actually obtain a recorded media incident through RTSP.


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is actually the software that may enable you to connect to your NexLog Recorder. You are going to be able to get into this through the web browser in your secure network or over the desktop application that you downloaded.

MediaWorks' Capability

Eventide MediaWorks will help you search, replay, export, burn off to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus software may even permit you to make a quick call replay and browse and it will include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.

MediaWorks Plus software might also permit you to organize groups of linked calls on the saved incidents since every incident will definitely be managed through a committed tab together with its graphical timeline view. This can be a good way to manage multiple incidents in one screen.

When additional calls are located, they will be copied in an existing incident and also allow you to build a complete set of related calls or media. If you'll like this make this easier, incidents may be saved remotely on the source digital logging recorder.

Here are the features that you must know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.




At Quality Recording Solutions, we're committed to the items that we are delivering and also the personal experience as clients. Your satisfaction is always essential to us and we are going to do everything to make sure that you are going to be pleased and your units can be installed appropriately. We have skilled field engineers that takes pride in their speedy service and product installation in Florence, AL.

The service department is prepared to take care of your system along with the professional expertise of our team. By installing new wiring as well as repairing existing installations, our team can collaborate with you to make sure that you will be equipped with an expert system.


Quality Recording Solutions can offer multiples of service agreements in Huntsville, AL to suit the needs of your agency.

Our common offers fall into one of the 3 categories mentioned below, but we can create custom maintenance plans that will fit your needs.


The Standard service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. During these days or hours, all of the parts and labor can be included. Also, you can anticipate software updates and 24/7 remote monitoring. A service charge can be incurred for any service requested outside of business hours.


This kind of service agreement can cover remote support and offer access to the help desk. There can also be software improvements included and remote monitoring. With this plan, a service charge will be incurred for on-site service and the clients will pay for the parts.


The premium service agreement is actually a full extension of the first-year warranty. It'll cover all the service and full access to our help desk anytime of the day and week. Software improvements and also 24/7 monitoring will be included. You do not have to worry about anything because everything is covered.


Quality Recording Solutions can be able to enable you to provide complimentary web training throughout the warranty period to ensure that the team will be knowledgeable to use the software. We are going to want you to enjoy the experience with the items so we will do everything to ensure that you are going to be confident when you are using the tools. We are going to be sure that we can provide you with on-site training at time of installation and also provide web-training over the first-year warranty and While it's under service contract.

Over the sessions, you and your team could be guided step by step over the features of the software. Our goal is to help you learn everything that you must find out about the features of the product that you availed.

Service For Legacy Products

Here are the discontinued/legacy products that our service center supports:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions can continue to provide the services necessary for discontinued/legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We can also offer service contracts to maintain the performance of the voice recorder as technology ages.

We also offer reconditioned systems that have been refurbished to the original performance specifications. You will be able to contact us to understand more info on the service.