QRS (Quality Recording Solutions) Give Us Very Best Ideas On Call Loggers In Macon, GA

Our mission right here at Quality Recording Solutions is to provide a safer community for all and to help support public safety professionals. We would like to do these through personalized and friendly services. These things can be possible due to our up-to-date, affordable and dependable voice and data recording solutions meant for public safety and support organizations in the Southeast.

We have a range of experience in dealing and serving 911 centers, fire stations, police stations, government facilities, hospitals, financial institutions and more so we absolutely have the best equipment to deal with and provide the needs of businesses in Jacksonville, FL.

radio recorder

The History And Culture Of The company

Quality Recording Solutions was first established in Roswell, Georgia in the year 2000. The organization has maintained all its core values and provided work balance for all its employees.

For all these years, the organization has flourished due to these values. We all know that in order to offer higher quality service and customer relations, we need to have a happy and fulfilled team of experts. We have more than 40 years of experience in this industry and our team members are definitely beloved and trusted leaders in the public safety community in the Southeast. Essentially, responders, officials and also telecommunicators know who we are.

The value of the company will actually start on the culture and personal relationships with the consumers. We can certainly provide unparalleled technical and personalized customer service while we are offering what we do. We always kept our growth concentrated and intentional and we focus on quality more than anything else.

We have been providing a fantastic product line in the Eventide Recording Equipment. We're giving solutions for your analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration. QRS also supports legacy Eventide products such as Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We may also offer support and parts for a minimum of 7 years for all our products.

You may always check our website to learn more about us and our services and products. We also enjoy giving back to the folks that we serve by participating and sponsoring conference events for the local chapters of NENA and APCO. We always celebrate National Public Safety Telecommunicators Week by praising the dispatchers through giveaways and contributions to festivities at customer sites.

Service Area

We serve various agencies in the states of Georgia and Alabama and we are going to continue to expand to Tennessee, Florida and Mississippi. We are already excited to share and offer our quality products and services with the rest of the Southeast.

The Key Members of The Team

John LoSchiavo

John is referred to as the President and Founder of Quality Recording Solutions. He has about 35 years of experience in sales, industry and leadership. John actually became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis before he established QRS. He is also referred to as a member of APCO and NENA and he took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John loves to play golf and he plays well. He got a golf scholarship at Augusta State University and won the Augusta City Amateur Championship in 1983.

With all of these talents, interests and experiences, John is a fantastic and exceptional leader and he has brought a lot of things on the table to encourage every member of the team.

The favorite piece of advice that John always says is: take care of your consumers or someone else will!

Alex Spencer

Alex is the Regional Vice President of Quality Recording Solutions and he is also the one that handles every customer experience from the initial planning and also produces surveys to installation and training. He is dedicated to his work and he offers the demands of the customers. He is also the one that guarantees that everything could be correctly implemented.

Alex is currently serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this market, Alex always believes that it's better to be a student all enough time as he can effortlessly know and provide the needs of the customers.

Mark Maier

Mark is referred to as our fearless Service Manager and he is also the backbone of the corporation. He is referred to as a multi-tasker and he guarantees that our technology would be up-to-date and running efficiently. Mark has more than 15 years of experience with regards to the installation and servicing phone, voicemail and automatic call distribution systems. He served 6 years in the communication unit of the Air Force National Guard.

He is very dependable and he is inspired in his work because he recognizes that the playback of a call may help somebody else.

The Products:


Are you trying to find an simple to use recording solution that's secure and dependable? You don't need to go anywhere else since the Eventide recordings is what you need.

These recorders are really simple to use through the help of MediaWorks software that you can access through the internet or a desktop application, which might make the Eventide recorder more accessible.

MediaWorks can also support integrative searching and browsing, audio playback, assurance call and evaluating, data graphing and reporting, live monitoring, numerous file exporting options and more. Eventide is improving constantly on a regular basis to ensure that they can meet the demands of the customers. If you need to find out more about MediaWorks, you may read this on the MediaWorks tab to understand its features. If you want to have a live demo of the product, you may call us at this time.

The Latest Hardware Offerings Of Eventide

The NexLog recorders can support a standards-compliant NG911 event logging web service that can enable other NG911 subsystems to deposit and also get data like call routing logs and geo-location. This kind of service could also permit other NG911 subsystems to acquire an incident's recorded media through RTSP.


Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is actually the software that will hook you up to your NexLog Recorder. You'll be able access this over the web browsers in your secure network or through a desktop application that you downloaded to your computers.

The Capability of MediaWorks

Eventide MediaWorks will enable you to search, export, replay, burn off to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software may also enable you to make quick call replay and browsing and this will also include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more. MediaWorks PLUS software will allow you to organize groups of associated calls on the saved incidents. The incidents could be managed with a dedicated tab along with a graphical timeline view. This may help you handle multiple incidents in one screen. When additional calls are already located, they'd be copied in an existing incident and allow you to develop a complete set of appropriate calls or media.

If you want to ensure that it is going to be easier, incidents may be saved remotely on the source digital logging recorder.

Here are the key features: Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Flexible Export & Email, Screen Replay, Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.




Right here are Quality Recording Solutions, we commit to the products that we deliver and also the personal experience as customers. We always pay attention to your satisfaction and we will do the best that we can to make sure that you are going to be pleased with the units.

We have skilled engineers that are very professional and they offer fantastic service and product installation in Athens, GA.

We have service departments which are already prepared to deal with the system together with the professional knowledge of the team. If you are going to install new wiring and repair the existing installations, we can combine our efforts with you to make certain that you can have an expert system.


Quality Recording Solutions will offer multiple service agreements in Montgomery, AL to suit the requirements of the agency. Our offerings normally fall into 3 groups, but we can provide custom maintenance plans that might fit the demands of the clients.


The standard service agreement will cover the service and full access to our help desk during business hours from 8 am to 6 pm, Monday to Friday. During these hours, the parts and labor would be included and you can anticipate that the software improvements and 24/7 monitoring is there. The service will simply be charged outside of business hours.


This kind of service agreement can cover remote support and also offer access to the help desk. You have to realize that software improvements and remote monitoring are included. With this kind of plan, a service charge will be incurred for on-site service and the customer will pay for the parts.


The premium service agreement is actually a full extension of the 1st year warranty, which would suggest that it will cover all the service and provide full access to the help desk 24 hours a day and 7 days per week. Software updates might be available and 24/7 monitoring. You will not have to think about the parts and labor since they are included.


Quality Recording Solution will provide you with the best web training during the warranty period. This will make certain that you and your team can use the software to its full potential.

We're going to always want you to enjoy the experience with the merchandise that we are giving so we are going to do what we can to be sure that you could be confident in using these tools and make it an asset for your agency.

To make this feasible, we can provide you with on-site training at enough time of the installation and we will provide web-training on the first-year warranty and while under service contract.

During these sessions, you and your team will be taken step by step through the features of the software. Our principal goal is for you to walk away from your training feeling at ease, having a strong understand of the features and fluent in the basic functions of MediaWorks and the Eventide recording solution.

Service For Legacy Products

These are the discontinued or legacy products that we support:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions can invariably provide all the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this for the clients to help maintain the performance of their radio recorder as technology ages. You could call us to learn more about this.