QRS (Quality Recording Solutions) Give You Excellent Recommends On Digital Logging Recorders In Tupelo, Mississippi
Our mission right here at Quality Recording Solutions is to offer a safer community for all and to help support public safety experts. We wish to do these with the aid of personalized and friendly services. These things would be possible because of our up-to-date, inexpensive and dependable voice and data recordings meant for public safety and support agencies in the Southeast.
We've got a wide range of experience in assisting and serving 911 centers, police stations, fire stations, finance institutions, government facilities, hospitals and more so we have the best equipment to manage and offer the demands of companies in Jacksonville, FL.
The History And Culture Of The corporation
Quality Recording Solutions was first established in Roswell, Georgia in the year 2000. The business has always preserved its core values, strong devotion to family values, hard work and also work balance for all the employees.
This is actually the reason why the corporation has long been flourishing over the years. We know that looking after a happy and satisfied team of experts can lead to better quality service and customer relations. We have more than Forty years of experience in this industry and our team members are undoubtedly beloved and trusted leaders in the public safety community in the Southeast. The responders, telecommunicators and officials know us.
The value of the corporation would really start on the culture and personal relationships with the customers. We can provide unparalleled technical and customized customer service while we offer what we do. We have always kept our growth targeted and intentional and we're always focusing on quality above all else.
We've got been supplying a stellar product line in the Eventide Recording Equipment. Our solutions will offer analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to present products in communication centers. QRS is also assisting legacy Eventide products like Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We may also offer support and parts for at least 7 years for all our products.
You can always check our website to learn more about us and our services and products. We also enjoy giving back to the individuals that we serve by joining and sponsoring conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by honoring the dispatchers through giveaways and contributions to festivities at customer sites.
Service Location
We're giving different services to Alabama and Georgia and we would like to expand to Tennessee, Mississippi, and Florida. We are very eager to provide you the best quality services and products.
The Key Members of The Team
John LoSchiavo
John is known as the founder and President of Quality Recording Solutions. He already has 35 years of experience in industry, leadership and sales. Before he actually launched QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.
He is a proud member of APCO and NENA and he took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is an avid fan of golf. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.
Because of the interests, talents and experiences that he had, he became an excellent leader and he was able to bring lots of things on the table that may encourage the team. His favorite piece of assistance is: take care of your buyers or somebody else will.
Alex Spencer
As the Regional Vice President of Quality Recording Solutions, Alex handles every customer experience from the initial planning and make surveys to installation and training.
He is always committed to meet the needs of every customer to the best of his ability and he deals with our team to be sure that they can implement everything effectively. Alex is also an Alabama APCO Chapter Commercial Advisory Member, Georgian NENA 1st VP and also as Georgia Emergency Communications Conference Co-Chair.
The philosophy of Alex is to always be a student so he can find out more about the requirements of the customers and offer them with the best services and products.
Mark Maier
Mark is referred to as our fearless Service Manager and he is also the backbone of the business. He is a multi-tasker and he always guarantees that our technology could be updated and effectively running. Mark has more than 15 years of experience with regards to the installation and servicing phone, voicemail and automatic call distribution systems. He also served 6 years in the communications unit of the Air Force National Guard.
He is very reliable and he is inspired in his work because he knows that the playback of a call can help somebody else.
The merchandise:
Eventide
Do you wish to seek out an simple to use recording solution that's both reputable and secure? You don't have to go anywhere else since the Eventide recording solutions is what you require.
These recorders are really simple to use over the assistance of MediaWorks software that you could access on the internet or a desktop application, which will make the telephone and radio logger more accessible.
MediaWorks might also support integrative searching and browsing, audio playback, assurance call and evaluating, data graphing and reporting, live monitoring, numerous file exporting options and more. Eventide is improving continually on a regular basis to make sure that they could meet the demands of the buyers. If you'd like to know more about MediaWorks, you could always read it on the MediaWorks tab to know more of its features. If you'd like to have a live demo of the product, you may call us right now.
Eventide - Latest Hardware Offerings
The NexLog recorders could be able to support stadnards-compliant NG911 event logging web service which could enable other NG911 to deposit and retrieve data like geo-location and call routing logs. This may allow the other NG911 subsystems to actually receive a recorded media incident through RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is the software required to connect to the NexLog Recorder. You could access this using your web browser within the secure network of the agency or through the desktop application that was downloaded in your computers.
What is the capability of MediaWorks?
Eventide MediaWorks will enable you to search, replay, export, burn to CD/DVD/Blu-ray, reconstruct incidents and more.
MediaWorks PLUS software would allow you to make quick call browsing and replay, and it'll include an advanced two-dimensional graphical timeline view, spoken time and date announcements, simultaneous multi-channel replay, instant recall mode, advanced incident recording management features and more.
MediaWorks PLUS software permits you to organize groups of associated calls into saved incidents. Every incident will actually be accessible for management on a focused tab along with a graphical timeline view. This may enable you to handle multiple incidents in one screen.
When the additional calls are located already, they will definitely be copied through an existing incident and permit you to build-up a complete set of relevant media or calls. To make sure that it'll be easier, incidents can invariably be remotely saved on the source digital logging recorder.
The key features would include the following:
- Geo-Location and Geo-Fencing Capabilities-
- Graphical TimeLine View
- Flexible Export & Email, Screen Replay
- Multiple-Channel Live Monitoring
- Waveform Displays, Voice Annotation
- Evaluate Calls with Quality Factor
- Call Notes
- Desktop and Mobile Access
- Powerful Search Tools
- Incident Recording Management Instant Recall
- Text Message Replay
- Secure User Access to Recordings
- Audio Redaction
- Talking Time and date and Text Annotation
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here are Quality Recording Solutions, we commit to the products that we deliver and also the personal experience as consumers. We always consider your satisfaction more than anything and we will do anything to make certain that you'd be pleased with our products.
We undoubtedly have the best and the most skilled engineers that may offer terrific service and product installation in Waycross, GA.
We currently have service departments that are prepared to handle the system together with the professional expertise of the team. If you are going to install new wiring and repair existing installations, we can combine our efforts with you to be sure that you could get a professional system.
Service
Quality Recording Solutions can definitely provide multiples of service agreements in Huntsville, AL to suit the demands of your agency.
Our common offers are actually divided into 3 classes that's mentioned below, but we're going to be able to create custom maintenance plans that will fit your needs.
Regular
The Standard service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. During these hours or days, all the parts and the labor could be included. You can even expect software improvements and 24/7 remote monitoring. A service charge might be incurred for any service that is requested outside of business hours.
Telephone/Remote
This kind of service agreement can cover remote support and provide access to the help desk. There will also be software improvements included and remote monitoring. With this plan, a service charge can be incurred for on-site service and the clients will pay for the parts.
Premium
For the premium service agreement, it is like an extension of the first-year warranty. It is going to cover all service and full access to our help desk 24 hours a day and 7 days each week. Software improvements and also 24/7 monitoring may also be included on the premium package. You won't need to worry about anything since all the parts and labor is covered.
Training
Quality Recording Solutions can provide the best complimentary web training in the warranty period to ensure that the team might have the knowledge to use the software. We want you to enjoy using the merchandise that we offer so we can ensure that you'll be confident in using the tools. We can offer on-site training at the time of installation and offer web-training through the 1st year warranty and while it is under service contract.
During these sessions, you and your team would be guided step by step with the features of the software. Our goal is for you to make use of the product feeling at ease and you fully understand the features of the product.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions will always continue to provide the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We do this to maintain the performance of your telephone recorder as technology ages. We can also provide reconditioned systems that were actually refurbished to the main performance specifications. To understand more about this, call us at this time.