QRS (Quality Recording Solutions) Give Very Best Hints About Telephone And Radio Loggers In Atlanta, Georgia
Our primary mission at Quality Recording Solutions is to give a safer community for everybody and to also support public safety professionals. We wish to do all these with the usage of individualized and friendly services and all of it's going to be possible with our up-to-date, affordable and trusted voice and data recordings meant for public safety and support agencies situated in the Southeast.
We're offering our wide range of experience with regards to serving 911 centers, police stations, fire stations, finance institutions, government establishments, hospitals and more so you can anticipate that we've got everything that the organizations in Columbus, GA.
History And Culture Of The organization
Quality Recording Solutions was founded in 2000 in Roswell, Georgia. The corporation is always focused on its core values and its devotion to family values. They also consider the difficult work and work balance for all their employees as they know that looking after a happy and satisfied team of professionals can offer them with better service quality and customer relations. We already have over 40 years of experience in this market and we also have team members which are trusted and beloved leaders in the public safety community in the southeast. If you will ask around, responders, officials and telecommunicators actually know who we're.
The value of the business is actually on the culture and personal relationships with our clientele. We can offer the best technical and customized customer service and do what we do best. We're going to always keep our growth deliberate and targeted and we will concentrate on the quality of the services as well. We have been giving the best product line in the Eventide Recording Equipment.
Our solutions include the providing of analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to existing products in communication centers.
As of today, QRS is helping legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We will offer support for these products for no less than 7 years.
If you'd like to understand more about this, you could always check our website. We have services and products included there.
We are also proven to give back to the community by working with and serving conference events for the local chapters of APCO and NENA. We will celebrate National Public Safety Telecommunicators Week by honoring the dispatches by strategy for contributions and giveaways.
Service Location
We provide services to different companies positioned in Alabama and Georgia and we wish to expand to Tennessee, Mississippi, and Florida. We're very excited to offer the best quality services and products for you.
The Key Members of The Team
John LoSchiavo
John is known as the President and Founding father of Quality Recording Solutions. He has about 35 years of experience in sales, industry and leadership. Before he decided to establish QRS, John became a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and Director of Sales at CSI in Memphis. He is also a member of APCO and NENA and he also took over as the president of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a lover of gold and he plays it well. He got a golf scholarship at Augusta State University and won the Augusta City Amateur Championship in 1983.
With all the talents, experiences and interests that John has, he is an excellent leader indeed. He brought a lot of things on the table that may encourage his team members.
The favorite piece of advice that John always says is: take care of your buyers or somebody else will!
Alex Spencer
Alex is the Regional Vice President of Quality Recording Solutions and he orchestrates each customer experience from the initial planning and creates surveys to installation and training.
He is dedicated to meet the demands of the consumers to the best of his ability and he always deals with our team to make sure that everything will be properly implemented. Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgian NENA 1st VP and also as Georgia Emergency Communications Conference Co-Chair.
Even with this experience in the industry, the philosophy of Alex is to stay as a student and learn to make sure that the items that we offer can meet the needs of the consumers.
Mark Maier
Mark is certainly our fearless Service Manager and he is the patient backbone of the organization.
He is a great multi-tasker and he may also keep our technology up-to-date and make certain that everything will run properly. Mark brings more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He even served 6 years in the communications unit of the Air Force National Guard.
He is very trusted and he is always inspired in his work since he recognizes that it would help other folks.
The items:
Eventide
Are you searching for an easy to use recording solution that is secure and reliable? You do not have to go elsewhere as the Eventide recording samples is what you need.
These recorders are really simple to use through the aid of MediaWorks software that you can access over the internet or a desktop application, which could make the telephone and radio logger more accessible.
MediaWorks also supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, assurance call and evaluating, data graphing and reporting and many more. Eventide is constantly improving their software on a regular basis to be sure that they could meet the demands of the customers. If you'd like to understand more about MediaWorks, you could read this on the MediaWorks tab to learn about its features. You could absolutely talk to us if you want have a live demo of the product.
Eventide - Latest Hardware Offerings
The NexLog recorders can be able to support a standards-compliant NG911 event logging web service that may enable other NG911 subsystems to deposit and retrieve data like call routing logs and geo-location. This may undoubtedly allow other NG911 subsystems to obtain a recorded media incident with the RTSP.
NEXLOG 740
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is the software required to connect to the NexLog Recorder. You'll be able to get into it over the web browser and in your secure network or through the desktop application that was actually downloaded in the computers.
What is the capability of MediaWorks?
Eventide MediaWorks can allow you to search, replay, export, melt away to CD/DVD/Blu-ray, reconstruct incidents and more.
MediaWorks PLUS software would permit you to make quick call browsing and replay, and it will include an advanced two-dimensional graphical timeline view, spoken time and date announcements, simultaneous multi-channel replay, instant recall mode, advanced incident recording management features and more.
MediaWorks PLUS software might also enable you to organize groups of connected calls into saved incidents. Every incident can always be managed on a focused tab along with its own graphical timeline view. This may permit you to handle different incidents in one screen.
Once additional calls are located, they will be copied through an existing incident and allow you to build-up a complete set of relevant media or calls. To ensure that it will be easier, incidents can always be remotely saved on the source Call logger.
The key features include: Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Flexible Export & Email, Screen Replay, Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Right here are Quality Recording Solutions, we commit to the merchandise that we deliver and also the personal experience as customers. We always consider your satisfaction more than anything and we are going to do anything to be sure that you'd be pleased with our products.
We have the best engineers that may offer fantastic service and product installation in Gainesville, FL.
We've got service departments that are already prepared to handle the system along with the professional knowledge of the team. If you are going to install new wiring and repair the existing installations, we can combine our efforts with you to be sure that you may have a professional system.
Service
Quality Recording Solutions will offer the multiple service agreements in Chattanooga, TN to suit the requirements of the agency. Our offerings commonly fall into 3 categories, but we can provide custom maintenance plans that may fit the requirements of the buyers.
Standard
The standard service agreement will cover the service and full access to our help desk during business hours from 8 am to 6 pm, Monday to Friday. During these hours, the parts and labor would be included and you can anticipate that the software updates and 24/7 monitoring is there. The service will only be charged outside of business hours.
Telephone/Remote
This type of service agreement can cover remote support and also provide access to the help desk. There will also be software improvements and remote monitoring. With this kind of plan, a service charge would be incurred for on-site service and the customer will pay for the parts.
Premium
The premium service agreement is a full extension of the first year warranty, which suggests that it could cover all the service and provide full access to the help desk 24 hours a day and 7 days a week. Software updates will absolutely be accessible and 24/7 monitoring. You will not need to consider the parts and labor since they are all included.
Training
Quality Recording Solutions can provide complimentary web training throughout the warranty period to ensure that the team would have the knowledge in using the software. We want you to enjoy the usage of our products so we're going to guarantee that you'll be confident to use these tools. We're going to provide you with on-site training at enough time of installation and offer web-training throughout the first-year warranty and while it is under service contract.
On the sessions, you and the whole team would be guided in the procedure and learn about the features of the software. Our goal is for you to use the product feeling at ease and you fully understand the features of the product.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions will invariably offer services require for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We're doing this for the consumers to help maintain the performance of their telephone recorder as technology ages. You could call us to learn more about this.