QRS (Quality Recording Solutions) Give Very Best Suggestions About Radio Recorders In Hattiesburg, Mississippi
Our primary mission at Quality Recording Solutions is to offer a more secure community for everybody and to also support public safety experts. We wish to do all these with the use of personalized and friendly services and all of it is going to be possible with our up-to-date, inexpensive and dependable voice and data recording samples meant for public safety and support organizations situated in the Southeast.
We already have a lot of experience in serving 911 centers, police stations, fire stations, financial institutions, government facilities, hospitals and more so you may anticipate that we already have the tools to handle companies in Macon, GA.
History And Culture Of The corporation
Quality Recording Solutions was actually created in Roswell, Georgia in year 2000. The organization has long been focused on its core values as well as its devotion to family values. They also consider the tough work and work balance for all their employees because they realize that looking after a happy and fulfilled team of specialists will offer them with better service quality and customer relations. We've got more than forty years of experience in this industry and we also have team members that are beloved and trusted leaders in the public safety community in the southeast. If you are going to ask around , responders, officials and telecommunicators know who we are.
The value of the company is on the culture and personal relationships with customers. We can provide the best individualized and technical customer service while doing what we can do. We keep our growth intentional and targeted and we will also concentrate on quality services more than anything else. We've got been offering the best product line in the Eventide Recording Equipment.
Our solutions are providing analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to present products in communication centers.
QRS is presently assisting legacy Eventide products for example the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We will offer support for all these products for a minimum of 7 years.
You could check your website to learn more about this. We have services and products included there.
We are also known to give back to the people that we serve by joining and sponsoring conference events for the local chapters of APCO and NENA. We will be celebrating National Public Safety Telecommunicators Week through the honoring of dispatches by method of giveaways and contributions to festivities.
Service Location
We're providing our services to various organizations located in Alabama and Georgia and we are expanding to Florida, Tennessee and Mississippi. We're very eager to offer our wonderful quality services and products to the rest of the Southeast.
Meet The Key Members of The Team
John LoSchiavo
John is known as the Founder and the President of Quality Recording Solutions and he has over 35 years of sales, leadership and industry experience. Before he founded QRS, John worked as the Director of Government Sales at Eyretel Inc., Director of Sales at CSI in Memphis and also a Sales Manager for Harris/3M.
John is also an active member of APCO and NENA. He also became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association.
John is a fan of gold and he received a golf scholarship at Augusta State University and also won the Augusta City Amateur Championship in 1983.
With these selection of talents, interests and experiences, John unquestionably leads the company in an exceptional manner and he has bring in a well-rounded team and encourages every member to bring their unique perspectives and experiences to the table. The favorite piece of assistance that John always mentions is: take care of your buyers or someone else will!
Alex Spencer
Alex is referred to as the Regional Vice President of Quality Recording Solutions and he is the one who orchestrates every customer experience from the initial planning and makes surveys to installation and training. He is always committed in giving the demands of clients and he also handles our team to ensure that everything will be implemented.
Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Even if he already has a wide experience in the industry, Alex still thinks that being a student is better since he will know more about how to provide wonderful services to customers.
Mark Maier
Mark is unquestionably our fearless Service Manager and he is the patient backbone of the business.
He is also an impressive multi-tasker and he keeps our technology up-to-date and be sure that everything runs perfectly. Mark brings more than 15 years of experience in the installation and servicing phone, voicemail and automatic call distribution systems. He also served for about 6 years in the communications unit of the Air Force National Guard.
He is trusted and he is always inspired in his work because he recognizes that he can help other folks.
Our Products:
Eventide
Do you would like to find a recording solution that's simple to use, secure and reliable? You don't have to look anywhere else since Eventide recording samples is what you need.
These recorders are incredibly simple to use through the MediaWorks software and it may be accessed through the web or desktop application, which can make the telephone and radio logger more accessible.
MediaWorks can support integrative searching and browsing, audio playback, live monitoring, system maintenance, numerous file exporting options, data graphing and reporting, assurance call evaluating and many more. Eventide also improves its software regularly to help meet the demands of the clients and at QRS keep the system updated.
To learn more about MediaWorks, you can always read it on the MediaWorks tab to understand the capabilities of this software. You may call us these days if you want to set up a live demo of the product and we will show you what it could do.
Eventide - Latest Hardware Offerings
The NexLog recorders can support standards-compliant NG911 event logging web service that would allow other NG911 to deposit and also obtain data like geo-location and call routing logs. This can actually let the other NG911 subsystems to acquire a recorded media incident with RTSP.
NEXLOG 740
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Standard Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
The software that might connect you to your NexLog Recorder is MediaWorks. You'll be able access this over the web browsers in your secure network or through a desktop application that you downloaded to your computers.
The Capability of MediaWorks
Eventide MediaWorks will allow you to search, export, replay, burn to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks PLUS software might also enable you to make quick call replay and browsing and this may also include spoken time and date announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more. With regards to the saved incidents, MediaWorks PLUS software may help you organize groups of related calls. All incidents may be managed with a devoted tab together with a graphical timeline view. This will help you deal with multiple incidents in one screen. Once the additional calls are located, they are going to be copied in an existing incident and enable you to create a complete set of relevant calls or media.
If you want to make certain that it will be easier, incidents may be saved remotely on the source digital logging recorder.
The key features could include the following:
- Geo-Location and Geo-Fencing Capabilities-
- Graphical TimeLine View
- Flexible Export & Email, Screen Replay
- Multiple-Channel Live Monitoring
- Waveform Displays, Voice Annotation
- Evaluate Calls with Quality Factor
- Call Notes
- Desktop and Mobile Access
- Powerful Search Tools
- Incident Recording Management Instant Recall
- Text Message Replay
- Secure User Access to Recordings
- Audio Redaction
- Talking Date and time and Text Annotation
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
Here at Quality Recording Solutions, we always commit to the products that we deliver and also the personal experience as consumers. We always pay attention to your satisfaction above all else and we're going to do everything to ensure that you would be pleased and your units will be appropriately installed. We have skilled engineers who are proud of their wonderful service and product installation in Dothan, AL.
We even have service departments that are ready to handle your system along with the professional expertise of the team. By installing the new wiring and repairing the existing installation, we're going to combine our efforts to make certain that you may have a professional system.
Service
Quality recordings will offer multiple service agreements in Meridian, MS to help suit the requirements of the agency. Our typical offerings will generally fall into 3 categories, but we can create custom maintenance plans that would fit the needs of the consumers.
Standard
The normal service agreement will actually cover the service and full access to our help desk during business hours from 8 am to 6 pm, Monday to Friday.
During these hours or days, the parts and labor can be included. You may expect software updates and also 24/7 monitoring and the service charge will just be incurred if you are going to avail this outside of business hours.
Telephone/Remote
This service agreement will cover remote support and offer access to the help desk. There can be software improvements and remote monitoring. In this type of plan, a service charge can be incurred for on-site service and the customer will pay for the parts.
Premium
The premium service agreement is a full extension of the first-year warranty which means that it will cover all the service and full access to our help desk 24 hours a day and 7 days per week. The software updates and 24/7 monitoring can also be available. You won't have to worry about anything since parts and labor are included.
Training
Quality Recording Solutions will be able to give complimentary web training over the warranty period to be sure that your team can have the knowledge to use the software. We always want you to enjoy this experience with the products so we're going to do everything to make sure that you're confident in using the tools. We're going to make sure that we can offer you with on-site training at time of installation and also provide web-training through the first-year warranty and While it's under service contract.
During these sessions, you and your team can be guided step by step through the features of the software. Our goal is for you to go out feeling at ease that you understand the features of the product that you availed.
Service For Legacy Products
Here are the discontinued/legacy products that our service center supports:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions would continue to provide the services required for discontinued/legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We offer service contracts to help maintain the performance of the voice logger as technology ages.
We even provide reconditioned systems which are refurbished to the original performance specifications. You can contact us to learn more information on the service and purchasing of the refurbished systems.