QRS (Quality Recording Solutions) Provide You Very Best Guidelines On Radio Recorders In Meridian, Mississippi
Our principal mission here at Quality Recording Solutions is to provide a safer community for everyone and to offer support to public safety professionals. We want to do all these with the usage of individualized and friendly services and all of it is going to be possible with our updated, inexpensive and reliable voice and data recordings meant for public safety and support companies situated in the Southeast.
We're offering our wide range of experience when it comes to serving 911 centers, police stations, fire stations, financial institutions, government facilities, hospitals and more so you can expect that we've got everything that the agencies in Macon, GA.
The Company's History And Culture
Quality Recording Solutions was founded in 2000 and it has developed in Roswell, Georgia. The business always followed its value and also their strong devotion to family.
They pay attention to the tough work and work balance of their employees. They understand that nurturing a satisfied team of experts can provide higher quality service and customer relations.
We have more than 4 decades of combined experience in this industry and we also have team members that are trusted and beloved leaders in the public safety community in the east. If you are going to ask around the area, responders, officials and telecommunicators will undoubtedly know us.
The value of the corporation starts on the culture and personal relationships with clientele. We can undoubtedly offer the best technical and customized customer service while we are doing what we do. We always kept everything concentrated and intentional and we concentrate on quality. We have been giving a terrific product line in the Eventide Recording Equipment. Our solutions are presently giving analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to current products in communication centers. QRS also supports legacy Eventide products like the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We're going to be able to offer support for these products for 7 years.
You can take a look at our website to understand more about us, our product and the services that we provide. We even enjoy giving back to the community by sponsoring conference events for the local chapters of APCO and NENA. We will be celebrating National Public Safety Telecommunicators Week by remembering the dispatchers with our special gifts and contributions to festivities.
Service Area
We're serving different companies in the states of Alabama and Georgia and we will expand to Tennessee, Florida and Mississippi. We're very eager to share and provide our quality products and services with the rest of the Southeast.
The Key Members of The Team
John LoSchiavo
John is known as the founder and President of Quality Recording Solutions. He already has 35 years of experience in industry, leadership and sales. Before he launched QRS, John worked as a Director of Government Sales at Eyretel Inc., Sales Manager for Harris/3M and also the Director of Sales at CSI in Memphis.
He is also a member of APCO and NENA and he took over as the President of Roswell High School Foundation and the Bradshaw Men's Golf Association. John is a fan of gold. He also got a golf scholarship at Augusta State University and also won the August City Amateur Championship in 1983.
With all these talents, interests and experiences, John is a terrific and exceptional leader and he also brought lots of things on the table to help encourage the team members. His favorite piece of assistance is: take care of your customers or someone else will.
Alex Spencer
As the Regional Vice President of Quality Recording Solutions, Alex handles every customer experience from the initial planning and make surveys to installation and training.
He is always devoted to meet the needs of every customer to the best of his ability and he handles our team to make certain that they could implement everything effectively. Alex is serving as an Alabama APCO Chapter Commercial Advisory Member, Georgian NENA 1st VP and also as Georgia Emergency Communications Conference Co-Chair.
The philosophy of Alex is to always be a student so he can discover more about the demands of the clients and provide them with the best products and services.
Mark Maier
Mark is referred to as a fearless Service Manager and the backbone of the organization. He was a multi-tasker and he always makes sure that our technology is up-to-date and running correctly.
With regards to the installation and servicing phone, voicemail and automatic call distribution systems, he already has 15 years of experience. He also worked in the communications unit of the Air Force National Guard. He is trustworthy and he is very inspired in the work he was in because he already recognizes that a playback might help somebody else.
Our Products:
Eventide
Are you searching for an easy-to-use recording solution that's both secure and reputable? You do not have to look elsewhere as the Eventide recording solution is what you are trying to find!
These recorders are incredibly easy to use through the MediaWorks software and it may be accessed through the web or desktop application, which could make the telephone and radio logger more accessible.
MediaWorks actually supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, system maintenance, data graphing and reporting, assurance call evaluating and more. Eventide is also improving its software regularly to meet the needs of the clients and we're QRS will keep your system up to date.
To know more about MediaWorks, you can always read it on the MediaWorks tab to learn about the capabilities of this software. You could contact us if you would like to set up a live demo of the product and we are going to show you how we can meet your needs.
Eventide - Latest Hardware Offerings
The NexLog recorders can hold standards-compliant NG911 event logging web service that would allow other NG911 to deposit and also obtain data like geo-location and call routing logs. This can let the other NG911 subsystems to actually obtain a recorded media incident through RTSP.
NEXLOG 740
Regular Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
NEXLOG 840
Normal Features:
- 1TB RAID1 Hard Drives
- Dual Hot Swappable Power Supplies
- Reports
- Expansion up to 540 channels (240 hard wired) in a single server
- System Alerts
- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution
MediaWorks
What is MediaWorks?
MediaWorks is the software that would allow you to connect your NexLog Recorder. You'll be able to get into this over the web browser in your secure network or through the desktop application that you downloaded.
MediaWorks' Capability
Eventide MediaWorks can help you search, replay, export, melt away to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus Software can enable you to make a quick call replay and browse and this will include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.
MediaWorks Plus software may be a good help when organizing groups of connected calls on the saved incidents since every incident will unquestionably be managed through a focused tab along with its graphical timeline view. This can be a good way to manage multiple incidents in one screen.
When the additional calls are actually located, they could be copied in an existing incident and allow you create a complete set of appropriate media or calls. If you want to make this easier, incidents can invariably be saved remotely on the source digital logging recorder.
Here are the features that you need to know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Date and time and Text Annotation.
https://www.eventidecommunications.com/products/incident-replay-software
Service
Guarantee
At Quality Recording Solutions, we always commit to the items that we are delivering and also the personal experience as clients. We always consider your satisfaction more than anything else and we are going to do everything to make certain that you will be pleased and your units could be effectively installed. We've got skilled engineers who are proud of their fantastic service and product installation in Rome, GA.
We even have service departments which are ready to manage your system along with the professional expertise of the team. By installing new wiring and repairing the existing installations, we can combine our efforts with you to make sure that you will have an expert system.
Service
Quality Recording Solutions can certainly provide multiples of service agreements in Pensacola, FL to suit the requirements of your agency.
Our common offers are actually divided into 3 classes that is mentioned below, but we will be able to create custom maintenance plans that will fit your needs.
Regular
The Regular service agreement will cover all the service and full access to our help desk during business hours from 8:00am to 6:00pm, Monday through Friday. During these hours or days, all the parts and the labor can be included. Also, you may expect software updates and 24/7 remote monitoring. A service charge could be incurred for any service that is asked for outside of business hours.
Telephone/Remote
This type of service agreement can cover remote support and provide access to the help desk. There can also be software updates included and remote monitoring. Through this plan, a service charge will also be incurred for on-site service and the customer can be paying for the parts.
Premium
The premium service agreement is actually a full extension of the first-year warranty. It'll cover all the service and full access to our help desk anytime of the day and week. Software updates and also 24/7 monitoring are also included in this. You will not need to worry about anything since all the parts and labor is covered.
Training
Quality Recording Solutions might also offer complimentary web training during the warranty to period to be sure that you and the team could be equipped to utilize your software to its full potential.
We will always want you to enjoy the experience with the merchandise that we're offering so we're going to do what we can to be sure that you may be confident in using these tools and make it an asset for your agency.
To do this, we will provide on-site training at the time of the installation and we might also provide web-training on the first-year warranty and while under service contract.
On these sessions, you and your team can be lead step by step through the features of the software. Our goal is to help you walk away from your training feeling at east and understanding the full features and foundations of MediaWorks and the Eventide recording solution.
Service For Legacy Products
These are the discontinued or legacy products that we support:
- Eyretel E500
- Eyretel E1000
- ASC Pro
- ASC Advanced
- ASC Compact
- Eventide VR240
- Eventide VR320
- Eventide VR725
- Eventide VR778
- Eventide VR615
- Eventide DIR911 and DIR911t
- RevCord
Quality Recording Solutions can continue to provide the services needed for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We are doing this to maintain the performance of the voice logger as technology ages. We may even offer you reconditioned systems that were refurbished to the original performance specifications. You should call us at this time to learn more.