QRS (Quality Recording Solutions) Provide You Very Best Ideas On Telephone And Radio Loggers In Savannah, Georgia

The principal mission of Quality Recording Solutions is to make the towns a much safer place to be, offer support to public safety experts and also to achieve these over the best services. We might make it possible by offering you inexpensive, efficient, updates and dependable voice and data recordings to public safety and also support agencies in the Southeast.

We already have lots of experience in servicing police stations, financial institutions, fire stations, 911 centers, government establishments, hospitals and more so you may anticipate that we've got everything that you need to offer the requirements of businesses in Albany, GA.

The Company's History And Culture

Quality Recording Solutions was actually founded in 2000 and it has actually developed in Roswell, Georgia. The company always followed its values and their strong devotion to family.

They pay attention to the difficult work and work balance of their employees. They totally realize that taking care of a happy and satisfied team of professionals will help bring higher quality service and customer relations so they have been focusing on this aspect.

We have over forty years of experience in this industry and we have team members which are beloved and trusted leaders in the public safety community in the east. If you will ask around the area, responders, officials and telecommunicators will definitely know us.

The value of the company starts on the culture and personal relationships with customers. We can certainly offer unparalleled technical and customized customer service while we're doing what we do. We always kept our growth intentional and concentrated and we're centering on quality. We've got been providing a great product line in the Eventide Recording Equipment. Our solutions are supplying analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration to existing products in communication centers. QRS can even support legacy Eventide products for example the Marathon Pro, Evolite, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We are going to be able to provide support for these products for 7 years.

You could take a look at our website to understand more about us, our product and the services that we offer. We also enjoy giving back to the individuals that we serve by working with and supporting conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by praising the dispatchers through giveaways and contributions to festivities at customer websites.

Service Location

We are supplying services to different agencies situated in Georgia and Alabama and we are expanding towards Florida, Tennessee and Mississippi. We are definitely eager to offer fantastic quality services and products to the Southeast.

Meet The Key Members of The Team

John LoSchiavo

John is actually the President and the Founding father of Quality Recording Solutions. He has over 35 years of experience in industry, sales and leadership. Before he established QRS, he worked as the Director of Government Sales at Eyretel Inc., Director of Sales at CSI in Memphis and also a Sales Manager for Harris/3M.

John is also an active member of APCO and NENA. He also became the President of Roswell High School Foundation and the Bradshaw Men's Golf Association.

Generally, John is an avid golfer and he received a golf scholarship at Augusta State University and also won the Augusta City Amateur Championship in 1983.

With these number of talents, interests and experiences, John certainly leads the business in an exceptional manner and he has bring in a well-rounded team and encourages every member to bring their unique perspectives and experiences to the table. John's favorite piece of assistance is: take care of your buyers or somebody else will!

Alex Spencer

Alex is presently the Regional Vice President of Quality Recording Solutions and he was recognized to manage customer experience from the initial planning and also makes surveys to installation and training. He is dedicated to his work and he offers the needs of the buyers. He is also the one that guarantees that everything could be correctly implemented.

He is also serving as an Alabama APCO Chapter Commercial Advisory Member, Georgia Emergency Communications Conference Co-Chair and a Georgian NENA 1st VP. Despite his experience in this market, Alex always believes that it's better to be a student all the time because he can effortlessly know and offer the needs of the clients.

Mark Maier

Mark is actually our fearless Service Manager and he is the backbone of the company. He is known for being a multi-tasker and he always makes sure that our technology is up to date and running effectively. Mark has more than 15 years of experience with regards to the installation and servicing phone, voicemail and automatic call distribution systems. He also served 6 years in the communications unit of the Air Force National Guard.

He is very trustworthy and he is inspired in his work because he sees that the playback of a call will help somebody else.

The items:

Eventide

Are you trying to find an easy-to-use recording solution that's secure and dependable? You don't need to go anywhere else since the Eventide recordings is what you need.

These recorders are really simple to use over the aid of MediaWorks software that you can access on the internet or a desktop application, which can make the Eventide recorder more accessible.

MediaWorks also supports integrative searching and browsing, live monitoring, audio playback, numerous file exporting options, assurance call and evaluating, data graphing and reporting and much more. Eventide can enhance consistently frequently to make sure that they are going to meet the demands of the buyers. If you need to learn more about MediaWorks, you can read this on the MediaWorks tab to find out about its features. You can also talk to us if you'd like to have a live demo of the product.

The Latest Hardware Offerings Of Eventide

The NexLog recorders can hold a standards-compliant NG911 event logging web service that can enable other NG911 subsystems to deposit and also obtain data like call routing logs and geo-location. This type of service might also permit other NG911 subsystems to acquire an incident's recorded media through RTSP.

NEXLOG 840

Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution

NEXLOG 740

Regular Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution

MediaWorks

What is MediaWorks?

MediaWorks is the software that might allow you to connect your NexLog Recorder. You could access it over the web browser in the secure network of the agency or over the desktop application that was downloaded in the computers.

MediaWorks' Capability

Eventide MediaWorks can allow you to search, replay, export, burn to CD/DVD/Blu-ray, reconstruct incidents and more. MediaWorks Plus Software can enable you to make a quick call replay and browse and this will include spoken date and time announcements, instant recall mode, advanced incident recording management features, advanced two-dimensional graphical timeline view, simultaneous multi-channel replay and more.

MediaWorks Plus software could be a good help when organizing groups of linked calls on the saved incidents since every incident will absolutely be managed through a devoted tab along with its graphical timeline view. This may absolutely be a terrific strategy to deal with different incidents in one screen.

When the additional calls are located, they will be copied in an existing incident and enable you to build a complete set of related media or calls. If you'd like to make this easier, incidents can always be saved remotely on the source 911 recorder.

Here are the features that you must know Multiple-Channel Live Monitoring, Waveform Displays, Voice Annotation, Geo-Location and Geo-Fencing Capabilities, Graphical TimeLine View, Evaluate Calls with Quality Factor, Call Notes, Desktop and Mobile Access, Flexible Export & Email, Screen Replay, Powerful Search Tools, Incident Recording Management, Instant Recall, Text Message Replay, Secure User Access to Recordings, Audio Redaction, Talking Time and date and Text Annotation.

https://www.eventidecommunications.com/products/incident-replay-software

Service

Guarantee

Here at Quality Recording Solutions, we always commit to the products that we supply and also the personal experience as customers. We always consider your satisfaction above all else and we're going to do everything to be sure that you are going to be pleased and your units can be properly installed. We also have skilled engineers that take pride in their wonderful service and product installation in Gainesville, FL.

We even have service departments which are ready to manage your system together with the professional expertise of the team. By installing the new wiring and repairing the existing installation, we will combine our efforts to be sure that you may have an expert system.

Service

Quality Recording Solutions can be able to provide multiple service agreements in Montgomery, AL to suit the demands of the agency. Our offerings typically fall into 3 groups, but we will offer custom maintenance plans that may fit the requirements of the consumers.

Standard

The regular agreement would actually cover the service and also the full access to our help during during business hours only from 8 am to 6 pm, Monday to Friday. During these hours, the parts and labor could be included and you can expect that the software updates and 24/7 monitoring is there. The service will simply be charged outside of business hours.

Telephone/Remote

This service agreement will definitely cover remote support and offer access to the help desk. There can also be software improvements and remote monitoring. With this kind of plan, a service charge can be incurred for on-site service and the customer will pay for the parts.

Premium

The premium service agreement is actually a full extension of the 1st year warranty, which will mean that it will cover all the service and offer full access to the help desk 24 hours a day and 7 days per week. Software improvements can be available and 24/7 monitoring. You will not need to worry about the parts and labor as they are included.

Training

Quality Recording Solution will provide you with the best web training throughout the warranty period. This can be sure that you and your team may use the software to its full potential.

We always want you to enjoy the experience with the merchandise and we will do everything to make certain that you will be confident in using the tools that you must make it an asset for your agency's daily tasks.

To do this, we are going to provide on-site training at enough time of the installation and we can also offer web-training on the first-year warranty and while under service contract.

Through the sessions, you and the team will be guided throughout the features of the software. Our main goal is for you to walk away from your training feeling at ease, having a strong understand of the features and fluent in the basic functions of MediaWorks and the Eventide recording solution.

Service For Legacy Products

These are the discontinued or legacy products that we support:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions will continue to offer the services required for legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We always do this to maintain the performance of the voice recorder as technology ages. We might also offer reconditioned systems that were actually refurbished to the original performance specifications. To find out more about this, call us right now.