Quality Recording Solutions Offer Top Recommends On Radio Recorders In Tupelo, MS

Our mission here at Quality Recording Solutions is to help make the neighborhoods a more secure place, support the public safety professionals and to accomplish all of this through individualized and friendly services. We can make it probable by providing updated, trustworthy, inexpensive and effective voice and data recordings to all the public safety and support organizations found at the Southeast.

We have lots of experience in assisting and serving 911 centers, fire stations, police stations, hospitals, finance institutions, government facilities and more so you may anticipate that we have the right equipment to offer the needs of any agencies in Savannah, GA.

Call logger

The History And Culture Of The corporation

Quality Recording Solutions was launched in the year 2000 and it has grown in Roswell, Georgia. The corporation has always preserved its core values, strong devotion to family values, difficult work and also work balance for all the employees.

This is actually the principal explanation why the corporation has been flouring for all these years. We know that looking after a happy and fulfilled team of professionals can lead to higher quality service and customer relations. We've got more than 40 years of experience in this industry and our team members are unquestionably beloved and trusted leaders in the public safety community in the Southeast. The telecommunicators, officials and responders know lots of things about us.

The value of the company begins on the culture and personal relationships with the customers. We will offer unparalleled technical and individualized customer service while we do what we do well. We have always kept our growth concentrated and deliberate and we are always concentrating on quality above all else.

We've got been giving a stellar product line in the Eventide Recording Equipment. We're supplying solutions for your analog, digital, T1, PRI, ISDN, VoIP, RoIP and various specialized integration. QRS is also assisting legacy Eventide products like Evolite, Marathon Pro, VR320, VR725, VR778, DIR911 and VR616, Marathon Advanced Systems, ASC recorders like the Evolutions and the Eyretel E500 and E1000. We will be able to provide support and parts for more than 7 years.

You can always check our website to find out more about us and our services and products. We can also enjoy giving back to the people that we serve by joining and supporting conference events for the local chapters of APCO and NENA. We always celebrate National Public Safety Telecommunicators Week by remembering the dispatchers through giveaways and contributions to festivities at customer sites.

Service Location

We provide services to several companies positioned in Alabama and Georgia and we want to expand to Tennessee, Mississippi, and Florida. We're very eager to offer you the best quality products and services.

Meet The Key Members of The Team

John LoSchiavo

John is the President and Founder of Quality Recording Solutions and he has more than 35 years of sales, industry and leadership experience. John worked as the Director of Government Sales at Eyretel Inc., Director of Sales at CSI in Memphis and also a Sales Manager for Harris/3M before he established QRS.

John is a dynamic member of NENA and APCO and he also became the president of Roswell High School Foundation and the Bradshaw Men's Golf Association.

Generally, John is an avid golfer and he received a golf scholarship at Augusta State University and also won the Augusta City Amateur Championship in 1983.

With all these talents, experiences and interests, John leads the corporation as an example. He has bring a well-rounded team and encourages every member to bring everything that they have including their perspectives and experiences to the table. The best piece of assistance that John usually says is: take care of your buyers or someone else will!

Alex Spencer

Alex is the Regional Vice President of Quality Recording Solutions and he also handles all the customer experience originating from the initial planning and produces surveys to installation and training.

He is always devoted to meet the needs of every customer to the best of his ability and he manages our team to make certain that they can implement everything correctly. Alex is also referred to as an Alabama APCO Chapter Commercial Advisory Member, Georgian NENA 1st VP and also as Georgia Emergency Communications Conference Co-Chair.

Even with his wide experience in the industry, the philosophy of Alex is to always be a student and learn to make certain that product offerings at QRS will always meet the requirements of our consumers.

Mark Maier

Mark is also our fearless service manager and he is also the backbone of our company. He is a multi-tasker and he always guarantees that our technology can be updated and effectively running. Mark has more than 15 years of experience when it comes to the installation and servicing phone, voicemail and automatic call distribution systems. He served 6 years in the communication unit of the Air Force National Guard.

He is extremely trustworthy and he is always inspired in his work since he understands that the a playback of a call can certainly help somebody else.

The items:


When you need an easy-to-use recording solution that's both dependable and secure, you don't have to go anywhere else because Eventide recording solutions will help you. These recorders are extremely easy to use through the help of MediaWorks software and you may even access them on the internet or through a desktop application, which could make the Eventide recorder more accessible.

MediaWorks is assisting integrative searching and browsing, audio playback, live monitoring, assurance call and evaluation, numerous file exporting options, data graphing and reporting and much more. Eventide can be able to improve their software continuously and they could always do this regularly to make sure that they'll meet the demands of consumers. If you would like to know more about MediaWorks, you could always read it on the MediaWorks tab to find out more of its features. If you'd like a live demo of the product, you could speak with us.

Eventide - Latest Hardware Offerings

The NexLog recorders can support standards-compliant NG911 event logging web service that may allow other NG911 to deposit and also obtain data like geo-location and call routing logs. This may actually let the other NG911 subsystems to obtain a recorded media incident with RTSP.


Normal Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


Standard Features:

- 1TB RAID1 Hard Drives

- Dual Hot Swappable Power Supplies

- Reports

- Expansion up to 540 channels (240 hard wired) in a single server

- System Alerts

- Capable of recording Analog, Digital, VoIP, RoIP, and Screen recording with in a single server solution


What is MediaWorks?

MediaWorks is the software required to connect to the NexLog Recorder. You will be able to access it over the web browser and in your secure network or through the desktop application that was actually downloaded in the computers.

What is the capability of MediaWorks?

Eventide MediaWorks will enable you to search, replay, export, burn off to CD/DVD/Blu-ray, reconstruct incidents and more.

MediaWorks PLUS software would permit you to make quick call browsing and replay, and it will include an advanced two-dimensional graphical timeline view, spoken date and time announcements, simultaneous multi-channel replay, instant recall mode, advanced incident recording management features and more.

MediaWorks PLUS software can also allow you to organize groups of connected calls into saved incidents. Every incident would really be available for management on a devoted tab along with a graphical timeline view. This may permit you to deal with multiple incidents in one screen.

Once additional calls are located, they're going to be copied through an existing incident and permit you to build-up a complete set of relevant media or calls. To guarantee that it will be easier in the future, incidents might be saved remotely on the source digital logging recorder.

The key features would include the following:

- Geo-Location and Geo-Fencing Capabilities-

- Graphical TimeLine View

- Flexible Export & Email, Screen Replay

- Multiple-Channel Live Monitoring

- Waveform Displays, Voice Annotation

- Evaluate Calls with Quality Factor

- Call Notes

- Desktop and Mobile Access

- Powerful Search Tools

- Incident Recording Management Instant Recall

- Text Message Replay

- Secure User Access to Recordings

- Audio Redaction

- Talking Time and date and Text Annotation




At Quality Recording Solutions, we always commit to the merchandise that we're delivering and the personal experience of consumers. We consider your satisfaction more than anything else and we will do everything to be sure that you will be pleased and your units can be installed.

We've got the best engineers that can provide fantastic service and product installation in Valdosta, GA.

We've got service departments which are already ready to manage the system along with the professional expertise of the team. If you are going to install new wiring and repair existing installations, we will combine our efforts with you to ensure that you will have a specialist system.


Quality Recording Solutions will be able to provide multiple service agreements in Biloxi, MS to suit the needs of the agency. Our offerings will generally fall into 3 groups, but we can provide custom maintenance plans that can fit the demands of the consumers.


The regular service agreement will cover the service and full access to our help desk during business hours from 8 am to 6 pm, Monday to Friday. During these days or hours, the parts and labor are already included and you may also anticipate software updates and 24/7 remote monitoring and the service will be charged outside of the business hours.


This kind of service agreement will cover remote support and also offers access to the help desk. There can also be software updates and remote monitoring. With this plan, a service charge will only be incurred for on-site service and the customer will need to pay for the parts.


The premium service agreement is actually a full extension of the 1st year warranty, which would imply that it is going to cover all the service and provide full access to the help desk 24 hours a day and 7 days each week. Software updates will become available and 24/7 monitoring. You are going to not need to bear in mind the parts and labor as they are all included.


Quality Recording Solutions will offer complimentary web training through the warranty period to guarantee that the team would have the knowledge in using the software. We surely want you to enjoy using our products so we're going to make certain that you'd be confident in using these tools. We can provide on-site training at the time of installation and offer web-training over the 1st year warranty and while it's under service contract.

On these sessions, you and your team will be guided through the process and learn the features of the software. Our goal is for you to make use of the product feeling at ease and you completely know the features of the product.

Service For Legacy Products

Here are the discontinued/legacy products that our service center supports:

- Eyretel E500

- Eyretel E1000

- ASC Pro

- ASC Advanced

- ASC Compact

- Eventide VR240

- Eventide VR320

- Eventide VR725

- Eventide VR778

- Eventide VR615

- Eventide DIR911 and DIR911t

- RevCord

Quality Recording Solutions will continue to provide the service necessary for discontinued/legacy Eyretel (Lanier), ASC, Revcord and Eventide product lines. We can provide you with service contracts so you could maintain the performance of your voice logger as technology ages.

We may even provide reconditioned systems that are actually refurbished to the main performance specifications. You'll be able to contact us to understand more information on the service.